Phil Long Ford of Motor City

Fantastic Experience They really help out with all of your needs. They are also really patient with you while you make a decision and want what is best for you. There is n They really help out with all of your needs. They are also really patient with you while you make a decision and want what is best for you. There is no worry about one person making the sale, they just want what is best for you. Would highly recommend Jesi and this dealership to anyone looking for a vehicle for all needs. More

Horrible Service Used their service department twice. First time waited 4 hours to find out they didn't have the parts. Rescheduled the work, on the front end, had the Used their service department twice. First time waited 4 hours to find out they didn't have the parts. Rescheduled the work, on the front end, had the work done and picked up my car. The alignment that was fine when I dropped it off could now change lanes on its own. They wanted me to pay for an alignment. Second time they scheduled me for a recalled driver side airbag two weeks out. Sat for 1.5 hours to find they did not have the part. Never going back. More

Service review Service was fast, efficient and the lady that checked me in was very helpful. The alignment I needed was so minor that they didn't charge me to do it Service was fast, efficient and the lady that checked me in was very helpful. The alignment I needed was so minor that they didn't charge me to do it. More

Excellent advisor Mark Hilderbrand is the reason I take my car to be serviced here. He is always knowledgeable and explains everything thoroughly. Mark provides excel Mark Hilderbrand is the reason I take my car to be serviced here. He is always knowledgeable and explains everything thoroughly. Mark provides excellent customer service!! More

Fuel tank proplem returned twice I brought my truck back for the second time on the same proplem and that time i was taking cared of very well with no proplems. I was given a rental c I brought my truck back for the second time on the same proplem and that time i was taking cared of very well with no proplems. I was given a rental car and my truck was even retrurned to me to my home address. More

Teamwork to Please The Customer The financial team did their best to meet our needs. Tom Baker took the time to seek the best deal, he was very kind, took the time to explain featur The financial team did their best to meet our needs. Tom Baker took the time to seek the best deal, he was very kind, took the time to explain features of our new Escape, wanted my husband and I to be comfortable with the vehicle and the price. Good work Tom! More

Easy purchase I was very pleased with my purchase. I started my paperwork online and spent minimal time at the dealer wrapping up my purchase. They took a special e I was very pleased with my purchase. I started my paperwork online and spent minimal time at the dealer wrapping up my purchase. They took a special edition car in on trade and held the vehicle for me to purchase with a minimal deposit. The staff was very kind and courteous. I would purchase a car again from these folks. Thank you! More

Great customer service and lots of options to choose from! Chris Frencl provided me first class service from the day i walked in the dealership through the day I drove my new car home. His amazing patience and Chris Frencl provided me first class service from the day i walked in the dealership through the day I drove my new car home. His amazing patience and understanding of my wants and needs in a car helped me choose and buy the right car at a good price. In addition, Ted turned the cumbersome signing of paperworks fun and painless with his good sense of humour. Everyone at the dealership made every customer feel welcome and special. The ambiance is pleasant and comfortable. No wonder it doesn't take long for its customers to pick and drive away in a car we truly love! Thanks to everyone especially Chris and Ted for all the help. More

Mustang! Jessie provided my husband and I excellent customer service. She went out of her way to make everything as easy as possible for us. Thank You and I lo Jessie provided my husband and I excellent customer service. She went out of her way to make everything as easy as possible for us. Thank You and I love my New Mustang Convertible!! More

New Fiesta ST Everything went smoothly and the price was as agreed upon. No push for extras I didn't want. Tom was really easy to work with. He followed through on Everything went smoothly and the price was as agreed upon. No push for extras I didn't want. Tom was really easy to work with. He followed through on everything he said he would during the buying process. More