Phil Long Ford of Denver

We went to dealership on January 31, 2012. Salesman Will Bishop was standing outside when we arrived so that is the salesman we used. We wanted to purchase the 1997 Ford F350 crew cab diesel. Our truck wa Bishop was standing outside when we arrived so that is the salesman we used. We wanted to purchase the 1997 Ford F350 crew cab diesel. Our truck was totaled so we were going to receive a check so we could get another vehicle. When we viewed this truck it had not been detailed and the safety inspection had not been completed. Because we weren't allowed to take the truck without having the money up front the dealership had plenty of time to complete things. We specifically told Will Bishop that we wanted it detailed. It was very dirty. The seats and carpet had spots. The dash was dusty etc... Will said no problem he would send it in to be detailed. Well, Feb 9, 2012 we picked up the truck. The inside had not be touched at ALL! The carpet has spots so does the seats. The dashboard is all dusty. We are taking pictures to send!! Also on Jan 31st we were told that a mechanic would go over the vehicle. Now I question if that was completed. We paid the dealership delivery and handling fee. We have NEVER purchased a vehicle from a dealership and the inside looked like crap! We didn't know it wasn't completed until they completed the sale and we left. Because we were already aggravated at the dealership we were not going back inside and waiting another two hours for it to be completed when they had from Jan 31 to Feb 9th to have completed this!! We have bought two other vehicles in the past from Phil Long but not ever again. More

We bought a Ford F-250 from Phil Long Ford and had one of the best car buying experiences we've ever had. All of the sales staff were friendly and knowledgeable (no pressure). They took their time with us an the best car buying experiences we've ever had. All of the sales staff were friendly and knowledgeable (no pressure). They took their time with us and made sure we were comfortable throughout the entire transaction. We had such a great experience that a few days later we called and spoke to the general manager, Kevin Shaughnessy, to commend the sales staff. He was also very nice and personable. Throughout the entire process, we felt that we were treated with kindness and respect and that we were valued as customers. We highly recommend this dealership. We live far away, but it was well worth the drive. Ron and Diane Weber, Windsor, Colorado. More

Darren Lucero provided superb customer service. He was always very responsive to my inquiries, enthusiastic, friendly, and focused on my needs. I would highly recommend Darren to anyone looking for a vehi always very responsive to my inquiries, enthusiastic, friendly, and focused on my needs. I would highly recommend Darren to anyone looking for a vehicle from Ford. More

I would just like to say that I have never had the type of buying experience that I had with Jennifer Spiegle and her team at Phil Long Ford Denver. It was like buying a car from one of my family, and I ne of buying experience that I had with Jennifer Spiegle and her team at Phil Long Ford Denver. It was like buying a car from one of my family, and I never felt pressure to buy beyond what I could afford. Now I have a great car and I also walk away with the best experience I've ever had when purchasing a car. Kudos to Phil Long Ford and most of all Jennifer Spiegle and her amazing team for making me believe in car buying miracles!!! More

Bill Tevebaugh and Cynthia Scott are awesome. They went out of there way to make sure I was happy. Thanks to them I drove away with a Boss 302 !! Make sure to ask for either one of these guys when you are out of there way to make sure I was happy. Thanks to them I drove away with a Boss 302 !! Make sure to ask for either one of these guys when you are looking for your next car. I cannot recommend them enough. Thanks guys! Allan More

Chi was very Helpful and not pushy that is very important to me I have purchased 3 cars or trucks in the pastfrom this dealership and will definatly return and recomend phil long to my friends and family. to me I have purchased 3 cars or trucks in the pastfrom this dealership and will definatly return and recomend phil long to my friends and family. More

Chai was helpful with my needs and he was very understanding with me. I can tell he work very hard to get what I need. I am so glad this dealership was nice, friendly and it's just like they treat understanding with me. I can tell he work very hard to get what I need. I am so glad this dealership was nice, friendly and it's just like they treat you as a family member. Chai also help me to get the price where I can afford it. That's a huge plus because I would be able to drive in my new car. Thanks Chai. More

Chuck Scavuzzo was the best car salesman I've had yet! He cared about my financial situation and how to best fit me with a vehicle I could afford. It was an all around great and friendly experience. Thanks! cared about my financial situation and how to best fit me with a vehicle I could afford. It was an all around great and friendly experience. Thanks! More

Chai and Steve came up with right numbers to make the deal that I needed to get my New F150 SuperCab. It was a fast and easy deal. Patrick was good to work with in finace, he was fast in geting the banki deal that I needed to get my New F150 SuperCab. It was a fast and easy deal. Patrick was good to work with in finace, he was fast in geting the banking for us. Eric was great in showing us the Sync system. I am looking forword to Greg and team taking care of my F150 when putting the extas on the truck that we want. I am hoping that this F150 gives me the long life that the older Dodge trucks gave me, I am not happy with the poor quality that we have on the 2009 Dodge we also have. The F150 is much better in quality!!! Thank you, to all at Phil Long for making this a painlees and very fun deal, all of you are part of our family. More

My experience with Phil long was a very good one. The salesman was professional and friendly. When my husband and I went in for the sync information meeting with Eric Roberg, he was very friendly and hel salesman was professional and friendly. When my husband and I went in for the sync information meeting with Eric Roberg, he was very friendly and helpfull. I feel that Phil Long Ford really cares about their customers and are willing to help in any way. I would recommend them to my friends and family. Customer service is key to us and I feel like they are exceptional in this area. Sincerely, Vicki Rupp Proud owner of a 2011 Explorer XLT More