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Phil Long Ford of Denver
Denver, CO
2,224 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 2,224 reviews
November 05, 2016
Great experience, love my car! This is a really great dealership. I did my search on the internet via consumer reports car buying and within minutes after I submitted my information This is a really great dealership. I did my search on the internet via consumer reports car buying and within minutes after I submitted my information Raquel texted me and emailed. Her email was very welcoming and customer service oriented. When I visited the dealership she was very helpful and spent a lot of time with me to look at options and explain things. I never felt rushed or pressured. It was a pleasant experience which I never expect to have when buying a car. After my purchase (she really went to bat for me) she followed up the very next day. I highly recommend her and the dealership. Nothing but friendly customer service oriented people there! More
by JJO
November 03, 2016
Service Quality Emade Nassar was excellent and represented Phil Long Ford as the true leader in Customer Service. Not only was he prepared for my appointment, he ens Emade Nassar was excellent and represented Phil Long Ford as the true leader in Customer Service. Not only was he prepared for my appointment, he ensured my vehicle was repaired. Thank you Phil Long. More
by Jim13
Employees Worked With
Emad Nessar
October 30, 2016
Juan Montoya, Internet Sales Manager was awesome!!! His knowledge of the products and his willingness to help find the right vehicle was great. There was no pressure to buy the vehicle. His orientatio His knowledge of the products and his willingness to help find the right vehicle was great. There was no pressure to buy the vehicle. His orientation to the vehicle was succinct and helpful. More
by Marie Petracek
Employees Worked With
Juan Montoya
October 29, 2016
Personalized care. Felt like a valuable customer Everyone took care of my needs and coordinated tinting and routine service on my truck while it was there. The only thing that Ford would not fix was Everyone took care of my needs and coordinated tinting and routine service on my truck while it was there. The only thing that Ford would not fix was the frame under the drivers seat (seat control box) that was broken when I bought my Ford Raptor. This is obviously not something I would have been looking for when I looked over my vehicle at purchase time. Otherwise I was very happy! More
by Ma
Employees Worked With
Karl and Emad , Tony Upton
October 25, 2016
Used Truck Sales staff was helpful and easy to work with. Finance department was helpful and knowledgeable, All team members worked well to get us taken care of Sales staff was helpful and easy to work with. Finance department was helpful and knowledgeable, All team members worked well to get us taken care of with out being pushy yet still helped streamline the buying process. More
by MKCustom
October 24, 2016
Thank you Jennifer Spiegle at Phill Long Ford of Littleton I am not sure how I came accros Phill Long Ford of Littleton however when I did I met Jennifer Spiegle and she must be the very best in the industry a I am not sure how I came accros Phill Long Ford of Littleton however when I did I met Jennifer Spiegle and she must be the very best in the industry and having her help me with my vehicle purchase turned out to be one of the best experiences I've had! She worked very diligently to help me get the perfect vehicle for me, my work and my family. I was definitely not the easiest customer, I had specific requirements to get a vehicle that would be right for work, as well as comfortable for my growing family, also some unfortunate issues the previous year had negatively affected my credit score. Im quit certain most dealerships or salespeople would have givin up and Jennifer Spiegle made me feel like a real person not a poor number and worked very hard to find the perfect vehicle that I desperately needed to continue working to get caught up. I highly recommend that anyone rrading this don't waste any time, go down to Phill Long Ford and ask for Jennifer Spiegle! I know that me and my whole family appreciate everything, and my only regret is that I neglected to post any reviews until I had to go to the DMV and get my permanent license plates and remembered that although I have been very busy working and with life in general I needed to take a little time and give credit were credits due, so I apologize for taking so long to post these reviews. Thank you for the exceptional service and laid back no pressure experience that you provided during a stressful time! The whole process was excactly the way a large puchase should be handled with respect, knowledge, and the experience of a professional like Jennifer! More
by Thaatguy
Employees Worked With
Other Employees :
I apologize I dont remember the name of the gentleman in finance who helped me however he was great to work with!
October 22, 2016
Bought a awesome work van Bought an awesome work van. Had an great experience and found what I was looking for in the price that I wanted. Great people all around you can't Bought an awesome work van. Had an great experience and found what I was looking for in the price that I wanted. Great people all around you can't go wrong there. More
by Paul Suppes
Employees Worked With
Corey MacDonald, Kevin Shaughnessy
October 22, 2016
Very good as usual Always thorough professional on time accommodating . Dwayne our service contact has always returned calls promptly and kept me informed on service to Always thorough professional on time accommodating . Dwayne our service contact has always returned calls promptly and kept me informed on service to my car with accurate completion time More
by Rob
October 21, 2016
Oz Osburn.... awesome General maintenance but Oz was so friendly and efficient and HONEST . Gave me very helpful information for my next visit. Best customer service General maintenance but Oz was so friendly and efficient and HONEST . Gave me very helpful information for my next visit. Best customer service experience yet More
by Kly22
Employees Worked With
Oz Osburn
October 18, 2016
Gage was outstanding service tech. It is simply put Gage did an outstanding job and was effective in his communications. Work was completed within the time frame quoted. Great experienc It is simply put Gage did an outstanding job and was effective in his communications. Work was completed within the time frame quoted. Great experience More
by Harley112
Employees Worked With
Gage Rohden
