Phil Long Ford of Denver

Awesome to work with We bought an Explorer from Ryan last month, He was easy going, knowledgeable, and a pleasure to work with. He gave us a couple options and allowed u We bought an Explorer from Ryan last month, He was easy going, knowledgeable, and a pleasure to work with. He gave us a couple options and allowed us to decide the right one. I would recommend him to anyone who wants a pleasant straight forward buying experience. More

Great Service!!! Phil Long Ford has treated me with utmost respect. When I have to take my F250 in for service, which doesn't happen very often, I know I will be take Phil Long Ford has treated me with utmost respect. When I have to take my F250 in for service, which doesn't happen very often, I know I will be taken care of fairly and quickly. Don Heck is the best service rep I have ever dealt with, my entire life. Don is professional, friendly, experienced, knowledgeable, helpful and an all around great guy. I highly recommend Phil Long and Don Heck. More

Great person to work with These great people are fantastic to work with. Buying a car can be a nightmare. These folks make it fun and follow through with every detail, without These great people are fantastic to work with. Buying a car can be a nightmare. These folks make it fun and follow through with every detail, without forgetting customer service or that we are humans, rather than just a paycheck. I very highly recommend this team. More

My sons first car I would like to thank Jacquline and Karl! My son was in the market to purchase his first car. So this was a very important process for him. He had a I would like to thank Jacquline and Karl! My son was in the market to purchase his first car. So this was a very important process for him. He had a very tight budget and was unsure of what he he really wanted. Not mention I think it was the coldest day of the year. Jacquline thoughtful took him through the process allowing him to drive several different cars that were in his price range. She also provided him with cost comparisons so that he felt comfortable with his decisions. We had success and he is in a car that he loves and is proud of. Such a terrific experience and very much appreciated !!! More

The friendliest expertise ever Jennifer's the best ever. SHE put me I my truck and is looking again, Dwayne understands my sounds for repairs. Good job top the PLF team Jennifer's the best ever. SHE put me I my truck and is looking again, Dwayne understands my sounds for repairs. Good job top the PLF team More

amazing car buying experience Ray was my salesman, and what a great salesman he was. I thoroughly enjoyed my experience buying with him and this company. the whole process was simp Ray was my salesman, and what a great salesman he was. I thoroughly enjoyed my experience buying with him and this company. the whole process was simple, from trading in my car to meeting with finance to finalize the new one. I highly recommend coming to this ford dealership all the staff were so welcoming and interested in getting me the best deal I could get. not just worried about making money off someone. ray was energetic and funny and kept me laughing the whole time. he was very engaged and certainly understands the meaning of great customer service. when I made it to the finance department James was there to help me and was able to get me an amazing deal on the new escape I purchased. along with some great coverage's to insure my new purchase stays in the best condition. thank you Phil long ford for making the car buying experience a great one for me. More

Glad I had Ray for a Salesman! Ray was so knowledgeable and pleasant to work with. I enjoyed this car buying experience! So far, I am very please, too, with my 2018 Ford Escape! Ray was so knowledgeable and pleasant to work with. I enjoyed this car buying experience! So far, I am very please, too, with my 2018 Ford Escape! More

Impressive My wife and I were just looking at F150's to see if this was a good time to get a truck. After visiting another dealership, we weren't to thrilled wi My wife and I were just looking at F150's to see if this was a good time to get a truck. After visiting another dealership, we weren't to thrilled with getting the truck. Upon visiting Phil long, we were put in a truck, one which fit our needs much better. It was a F150 STX 4X4 and it drove smooth like a car but acted like a truck. Smooth, fast acceleration, impressive braking, and excellent cornering. We did not come in to the dealership to buy on that day so it took us a little longer to get financing arranged. Once done though we took the F150 home that night. Paul did a very good job and answered our questions honestly which is how we measure a business...integrity! More

Thank you!!! Karri is amazing. She was extremely patient with me and easy to talk to. She answered all my questions and got to know me on a personal level. I could Karri is amazing. She was extremely patient with me and easy to talk to. She answered all my questions and got to know me on a personal level. I couldn’t have been more pleased with my experience at Phil Long. I am thrilled with my new car! Thank you Karri! More

Purchase and Service I purchased a 2013 F-150 in 2013 . Traded a 2004 F-150 Super Crew with ARE topper and rails in really good condition with around 160,000 miles. I ha I purchased a 2013 F-150 in 2013 . Traded a 2004 F-150 Super Crew with ARE topper and rails in really good condition with around 160,000 miles. I had a deal with Goodyear /Ford corporate ( as Goodyear employee for 44 years ) to purchase at a low number ( recollection $ 400.00 ) over invoice . I wanted to pay cash and was told I had to finance for 3 months and I only got $ 5,000 for my trade in. I feel I got $ 2,000.00 less than what my trade in was worth and I got stuck with 3 month finance charge . The people were nice , but I feel I got taken advantage of. The " Quick Lane " people have been awesome. Very happy so far with the Service they give and the honesty not to be " adding " things that need to be done when they don't need to be done. Most all of my friends and associates HATE purchasing vehicles , as it is a VERY unpleasant experience because they know they are going to get " short changed " . ADVICE :::: Stop all the games ....They are not fun. Give the customer the best deal / bottom line upfront and don't be tacking on " this and that " after the deal is almost consummated. REALLY FRUSTRATING !!!! . My customers told me the same thing and I listened and business skyrocketed . Everybody was happy going away and nobody felt cheated " short changed " . I found out there was nothing wrong with a fair/ reasonable profit . I have also noted that almost 70 % of the TV advertising is for cars .Apparently , car selling entities are making too much if they can afford all that advertising . I personally purchase on Quality , Value, Service.--- In that order . I actually did not like Fords ( as I had 5 of them through the Goodyear Company supplied vehicles in my job ) until my 2004 F-150 . It was the best / least problems /most comfortable vehicle I ever owned . That is why I now own my 2013 F-150 today and really like it so far. . A long response , but you all need to pay attention to the actual customers who in the long run pay your salaries. ; More