Phil Long Ford of Denver

Excellent Experience and Service We just purchased a 2017 Ford F-350 Super Duty and our experience was beyond expectations. Our sales representative, Andrew Kroening, was professiona We just purchased a 2017 Ford F-350 Super Duty and our experience was beyond expectations. Our sales representative, Andrew Kroening, was professional, responsive, very knowledgeable, and a pleasure to work with. We highly recommend Phil Long Ford, and especially Mr. Kroening!! More

Steve Wilderman - Phil Long Ford Steve took the necessary time in reviewing multiple options and multiple test drives to help me decide the right car for me. Steve understands the fi Steve took the necessary time in reviewing multiple options and multiple test drives to help me decide the right car for me. Steve understands the financial investment involved when purchasing a new vehicle and he made certain I was completely comfortable and satisfied with my choice. I did not feel pressured at all, the experience was like that of working with a trusted business partner. I highly recommend Phil Long Ford, Steve, Brad and Crystal in a most positive experience when purchasing my new Ford Escape. Thanks! More

All-around excellent service Purchased a new Edge about a year ago. I had specific requirements as to options & features. Sales did a great job of finding exactly what I wanted, b Purchased a new Edge about a year ago. I had specific requirements as to options & features. Sales did a great job of finding exactly what I wanted, but it was at another dealer. They made arrangements to get the vehicle from them, and delivered it a day later in great shape. Have had 2 service oil changes and one recall service. All three times, service people were very friendly and helpful. Service was completed with no delays. Do not remember all the employees that I have dealt with, but everyone was great. And even employees that were not directly involved were very friendly (while sitting in the waiting area while service work was being done, several employees walking by asked if I was being helped, or if I needed anything). They appreciate their customers. More

Pick of the lot. Paul went above and beyond in finding me the right new car. We ended up test driving many vehicles. He broke down the pros and cons of every car and m Paul went above and beyond in finding me the right new car. We ended up test driving many vehicles. He broke down the pros and cons of every car and made it easy to find my perfect vehicle. More

Thanksgiving without cruise control The gap cruise control would not work about halfway through our trip out to Denver of 550 miles. I really missed the cruise on the last part of the The gap cruise control would not work about halfway through our trip out to Denver of 550 miles. I really missed the cruise on the last part of the trip and did not want to make the whole trip back home without cruise.control. I took the car in to the dealership and without a formal appointment they were able to figure out the problem and resolve the situation by the next morning. Thanks so much. Ray Rhoads Topeka, Kansas More

Great experience! Rick Fair treated me to an awesome test drive, and was super helpful. I ended up buying the truck and he made all the paperwork and process super easy Rick Fair treated me to an awesome test drive, and was super helpful. I ended up buying the truck and he made all the paperwork and process super easy. Highly recommended. The dealership was great on pricing too and easy to work with. More

Emergency repair I had to have my car towed to the dealership on a Saturday afternoon. I had been having issues and had taken it in previously and was told it woul I had to have my car towed to the dealership on a Saturday afternoon. I had been having issues and had taken it in previously and was told it would be fine to drive and to go back in 2-3 weeks as they were busy and wouldn't get to it. Now I have a problem. I got there and had to leave my car, there was no loaner car and the rental car places were all closed. Luckily after an hour or so, I was given a ride home only because I spoke with the person who sold me the car. I did get it back by Wednesday but I am not sure the problem was totally solved. I can drive it but it is still not running smoothly, More

Best Sales Rep Rob Liley is the best! I told him what truck I was looking for and a week or so, there it was. Could not have ordered a better match from scratch. Eve Rob Liley is the best! I told him what truck I was looking for and a week or so, there it was. Could not have ordered a better match from scratch. Everything was ready on the date of purchase and the process too less than an hour (including a bit of chit-chat). At 49,000 mi. I've got NOTHING to complain about. More

Super easy Going to this dealership and working with Walter Banks was the best for buying a car. Walter did everything in advance so getting the vehicle and sign Going to this dealership and working with Walter Banks was the best for buying a car. Walter did everything in advance so getting the vehicle and signing everything was easy and smooth. More