Phil Long Ford of Denver

amazing car buying experience Ray was my salesman, and what a great salesman he was. I thoroughly enjoyed my experience buying with him and this company. the whole process was simp Ray was my salesman, and what a great salesman he was. I thoroughly enjoyed my experience buying with him and this company. the whole process was simple, from trading in my car to meeting with finance to finalize the new one. I highly recommend coming to this ford dealership all the staff were so welcoming and interested in getting me the best deal I could get. not just worried about making money off someone. ray was energetic and funny and kept me laughing the whole time. he was very engaged and certainly understands the meaning of great customer service. when I made it to the finance department James was there to help me and was able to get me an amazing deal on the new escape I purchased. along with some great coverage's to insure my new purchase stays in the best condition. thank you Phil long ford for making the car buying experience a great one for me. More

Glad I had Ray for a Salesman! Ray was so knowledgeable and pleasant to work with. I enjoyed this car buying experience! So far, I am very please, too, with my 2018 Ford Escape! Ray was so knowledgeable and pleasant to work with. I enjoyed this car buying experience! So far, I am very please, too, with my 2018 Ford Escape! More

Thank you!!! Karri is amazing. She was extremely patient with me and easy to talk to. She answered all my questions and got to know me on a personal level. I could Karri is amazing. She was extremely patient with me and easy to talk to. She answered all my questions and got to know me on a personal level. I couldn’t have been more pleased with my experience at Phil Long. I am thrilled with my new car! Thank you Karri! More

Purchase and Service I purchased a 2013 F-150 in 2013 . Traded a 2004 F-150 Super Crew with ARE topper and rails in really good condition with around 160,000 miles. I ha I purchased a 2013 F-150 in 2013 . Traded a 2004 F-150 Super Crew with ARE topper and rails in really good condition with around 160,000 miles. I had a deal with Goodyear /Ford corporate ( as Goodyear employee for 44 years ) to purchase at a low number ( recollection $ 400.00 ) over invoice . I wanted to pay cash and was told I had to finance for 3 months and I only got $ 5,000 for my trade in. I feel I got $ 2,000.00 less than what my trade in was worth and I got stuck with 3 month finance charge . The people were nice , but I feel I got taken advantage of. The " Quick Lane " people have been awesome. Very happy so far with the Service they give and the honesty not to be " adding " things that need to be done when they don't need to be done. Most all of my friends and associates HATE purchasing vehicles , as it is a VERY unpleasant experience because they know they are going to get " short changed " . ADVICE :::: Stop all the games ....They are not fun. Give the customer the best deal / bottom line upfront and don't be tacking on " this and that " after the deal is almost consummated. REALLY FRUSTRATING !!!! . My customers told me the same thing and I listened and business skyrocketed . Everybody was happy going away and nobody felt cheated " short changed " . I found out there was nothing wrong with a fair/ reasonable profit . I have also noted that almost 70 % of the TV advertising is for cars .Apparently , car selling entities are making too much if they can afford all that advertising . I personally purchase on Quality , Value, Service.--- In that order . I actually did not like Fords ( as I had 5 of them through the Goodyear Company supplied vehicles in my job ) until my 2004 F-150 . It was the best / least problems /most comfortable vehicle I ever owned . That is why I now own my 2013 F-150 today and really like it so far. . A long response , but you all need to pay attention to the actual customers who in the long run pay your salaries. ; More

Back again Number 5 over the last 2 years from this dealership 2 from Jennifer 3 from Darren , they install in all employees from what I can tell is a fair and r Number 5 over the last 2 years from this dealership 2 from Jennifer 3 from Darren , they install in all employees from what I can tell is a fair and reasonable approach to purchasing with them. More

Very professional, no hassle buying. My sales rep was Karri Smith. Very knowledgeable on every feature of my new F-150. A great overall experience at Plil Long Ford. I would highly recomm My sales rep was Karri Smith. Very knowledgeable on every feature of my new F-150. A great overall experience at Plil Long Ford. I would highly recommend Karri for any vehicle needs. Mark More