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Phil Long Ford of Denver

Denver, CO

4.8
2,224 Reviews
Welcome to Phil Long Ford of Denver! Located in Denver, CO, Phil Long Ford of Denver is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Phil Long Ford of Denver a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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7887 W Tufts Ave

Denver, CO

80123

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Showing 2,224 reviews

June 07, 2018

changed belts - work Garry is an excellent service manager. Set up appointment for Saturday. Work was accomplished. Picked up truck in the afternoon. Appreciate Garry Warr More

by Gordon
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Warren
Jun 07, 2018 -

Phil Long Ford of Denver responded

Gordon, We are pleased to hear that Garry and the service team were able to deliver the top notch experience you deserve. Thank you for your business. Have a wonderful day!

June 07, 2018

Happy Camper What an outstanding day!! First off let me thank Kerri Smith for doing an outstanding job and to Phil Long for having the best selection / prices in C More

by FoogeeMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karrie Smith
Jun 07, 2018 -

Phil Long Ford of Denver responded

Reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much for your feedback about Karri and the staff here! We hope you have a great day!

June 07, 2018

Why make a appointment!!!!!! I bought a certified truck from Phil long witch was a great experience. Engine light came on I called service talked to Wayne he said they were backed More

by Fordguy182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Stegie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Phil Long Ford of Denver responded

We are so sorry to hear that you had this experience with us. Our goal is 100% customer satisfaction and we have failed to deliver this to you. When you have a minute please give me a call as I would like to assist you to try and make things right. Please give me a call at 303-933-5530. Thank you, Jennifer

June 06, 2018

Great, no pressure experience. We had a great overall experience, trading-in our 2015 Edge for our new Ford Explorer. Loved the Edge, but wanted more bells and whistles, as well as More

by roofcam
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Shaughnessy, Donald Allen, Vadim Reznik
Jun 07, 2018 -

Phil Long Ford of Denver responded

Thank you for taking the time to leave such positive feedback, We are so happy we could be there for you and look forward to the opportunity to work with you again. Enjoy your new Explorer.

June 06, 2018

Couldn't have been better. Jonathan and Karl with a k worked with me over phone. I told them my budget they sent videos of the trucks in my budget never pressured me to just com More

by Fordguy182
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Upton, Jonathan Goodboe, Karl Knaul
Jun 07, 2018 -

Phil Long Ford of Denver responded

We are so glad to here that Jonathan and Karl were able to deliver the customer experience that you deserve. Thank you for taking the time to leave this review. Have a great day!

June 05, 2018

Great salesman Walter was a great salesman. Feels more like a friend. We did everything over the phone. We showed up car was ready, clean, and just what I wan More

by Bigtrucks4girlz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Banks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2018 -

Phil Long Ford of Denver responded

I am so happy to hear that Walter treated you like family while you were here. Our goal is always to make sure you leave happy and I am so glad we came through for you. Enjoy your new car.

June 04, 2018

Outstanding Hope all customers recieve the same outstanding service.as I have . Been going to Phil Long for a couple years. Was useing Omeara on 104 More

by Chuck G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : IVAN an asset to Phil Long Great person.
Jun 04, 2018 -

Phil Long Ford of Denver responded

Chuck, Our goal is 100% satisfaction and I am so happy to hear that this is the experience you received. Thank you for your kind words. We hope you have a wonderful day!

June 04, 2018

Recall service Phil long did a pretty good job of taking care of two recall issues with my ford fusion. Took a little longer than what they originally told me. But o More

by jason123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Stegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2018 -

Phil Long Ford of Denver responded

Jason, Thank you for taking the time to leave the feedback about your service appointment. We are happy we could help. Have a great day!

June 04, 2018

Pleasant experience I find the dealership friendly. I purchased my edge in another state so i was going to a dealership that was closer to my house but i did not like ho More

by RubyJo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Girls at service counter very friendly , Dustin Brooks, Eugene Katze
Jun 05, 2018 -

Phil Long Ford of Denver responded

RubyJo, Our goal is 100% Customer satisfaction and I am so happy to hear that we delivered that to you. Thank you so much for your business. Have a great day!

June 02, 2018

Quick and efficient I reviewed a truck on line the night before. David gave me a call the same night. I set a appointment for the next day. David pretty much had truck re More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vito Dante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jeffries
Jun 02, 2018 -

Phil Long Ford of Denver responded

Mike, Thank you for taking the time to leave this feedback about your purchase. We are so happy that your purchase experience met your expectorations. We look forward to the opportunity to provide you the same level of customer service in our service department.

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