Phil Long Ford of Denver

Excellent experience Worked with Kirk. He was very knowledgeable, and was very patient. Helped me find exactly what I was looking for, and made sure I got the best deal po Worked with Kirk. He was very knowledgeable, and was very patient. Helped me find exactly what I was looking for, and made sure I got the best deal possible. The whole process was very smooth and easy. Would 100% recommend. More

Exceptional Service Derrick Brown is an example of what a great sales person should be. He kept in touch while adding a personalized service to let you know you are impo Derrick Brown is an example of what a great sales person should be. He kept in touch while adding a personalized service to let you know you are important and your business is valued. The last truck I bought was in 2013 and that experience and based on that experience I would have just as soon put off going to a dealer until I went to Phil Long. Along with Derrick there were others that were super helpful in providing information and assistance when needed. I'll definitely recommend Derrick and Phil Long to anyone that may be thinking about a new car. My Ranger was parked in my Drive the first afternoon and less that 10 minutes later my neighborhood was lookin and the interior and exterior and wants to take a short drive to see if he wants to replace his F150 with a Ranger. He's a past Phil Long customer and I gave him Derrick's card so if he doesn't already have a sales consultant I hope he'll contact Derrick. More

New Ford F-150 I saw an unbelievable deal for a 2018 F-150 on the company website and went to go see if it was real. Unfortunately, there were several caveats that c I saw an unbelievable deal for a 2018 F-150 on the company website and went to go see if it was real. Unfortunately, there were several caveats that came with the deal, and the closest match to that model was ~ 500 miles away. That said, my team did absolutely everything they could to make it right. We were able to find a better model, more options, and everything I wanted while honoring the advertised price! Overall, I am very happy with my purchase and the process. My sales team worked hard to match me with the right truck and at the right price. Then, they stayed late, well after closing, to ensure that everything was taken care of. Afterward, they have been super responsive to all of my questions even after the sale. So, a huge thank you to the Jim, Brad, and team. More

Really good experience I had to have a water pump replaced, they did a great job and treated me very well! I would return to this dealer. Thank you! I had to have a water pump replaced, they did a great job and treated me very well! I would return to this dealer. Thank you! More

Great Customer Service Friendly on the phone making the appointment to test drive the car. No problem during the test drive taking the time to fit the pedal extenders neede Friendly on the phone making the appointment to test drive the car. No problem during the test drive taking the time to fit the pedal extenders needed to ensure the car would work for my daughter. Excellent and proactive customer service by all of the staff we interacted with. More

Friendly, knowledgeable and fast! I took my car in after a minor incident and the guys at the service center were great! Wayne was friendly and knowledgeable. They got the car fixed so I took my car in after a minor incident and the guys at the service center were great! Wayne was friendly and knowledgeable. They got the car fixed so fast I couldn't have been happier! More

No Pressure This is one of the first dealerships where we felt no pressure to buy. Aaron was great to start working with on our trade in and Raquel was the best This is one of the first dealerships where we felt no pressure to buy. Aaron was great to start working with on our trade in and Raquel was the best salesperson. More

Amazing Customer Service If I could give more stars I would. My 2013 F150 lost all acceleration and so I took it to Phil Long for service, they repaired it and I picked it up. If I could give more stars I would. My 2013 F150 lost all acceleration and so I took it to Phil Long for service, they repaired it and I picked it up. Within 48 hours it broke down again, you would think why is this guy giving them 5 stars. We had replaced the lead plate on the throttle body and hoped that was what as wrong but then everything went south, even the techs could not figure it out. I worked with Gary Warren and he was a super star, everything they replaced worked and then failed, the service bill was racking up and the truck still failed testing. Ford said to replace throttle body and wire harness and if that failed, replace the PCM, which I had to do. I thought this was ridiculous and we are now at thousands of dollars in repairs. Well Phil Long stepped up and helped with the repair costs, which they did not need to and Ford corporate stepped in and also helped with the costs! Turns out that the truck came from Canada and was programmed wrong when it got here. Here's the kicker, I had purchased cars and trucks from Phil Long before but not this one but I have done all my services with them and they still helped. Thank you for your customer service, thank you for rewarding my loyalty and thank you for just caring to help! More

Excellent! Paul was great to work with. He was prepared & ready for us. We found the car we liked and purchased it in a timely manner. Paul was great to work with. He was prepared & ready for us. We found the car we liked and purchased it in a timely manner. More

New truck Phil long did everything to make the deal was right for me.this was my third truck that I have bought from Phil long and if a need a forth truck this Phil long did everything to make the deal was right for me.this was my third truck that I have bought from Phil long and if a need a forth truck this is where I will go More