Phil Long Ford of Denver

my Experience was Great Unfortunately Phil Long of Denver was the last dealership I actually went to. If i would have went there first i would have saved all of the headaches Unfortunately Phil Long of Denver was the last dealership I actually went to. If i would have went there first i would have saved all of the headaches. they gave me the best, and most fair dealer out of about 12 dealerships from Ft Collins to Pueblo.i highly recommend to go and see David Jefferies and Riley. More

Great customer service I recently got a Ford Edge from Josh Archulata. He had outstanding customer service! He was more than helpful in getting me exactly what I was looking I recently got a Ford Edge from Josh Archulata. He had outstanding customer service! He was more than helpful in getting me exactly what I was looking for. I highly recommend Phil Long Ford/Josh to anyone looking for a new car! More

Warranty repair and recall F150 blew a water pump. Called nearby dealer on Saturday - no room until Thursday. Called Phil Long and they said bring it in on Monday and we will do F150 blew a water pump. Called nearby dealer on Saturday - no room until Thursday. Called Phil Long and they said bring it in on Monday and we will do our best. And they did. Drove it home on Tuesday afternoon with a new water pump and a recall completed. Very Happy. BTW, Garry, my service adviser, was great! And I love the text message communication method - much better than telephone. Satisfied all around. More

Excellent customer service I have dealt with multiple dealerships and service advisors over the years and most were bad experiences due to lack of customer service. Both Don and I have dealt with multiple dealerships and service advisors over the years and most were bad experiences due to lack of customer service. Both Don and Tom at Phil Long were excellent to work with. Communication was great and they made sure all of the issues I was experiencing with my Raptor were addressed properly. I would definitely recommend them for any issues or service needs. More

Terrible experience and SHODDY workmanship-DO NOT recommend! I had to take my 2015 Ford Edge to another dealership ( Freeway Ford ) and pay out of my own pocket - almost $250! to fix an issue caused by the h I had to take my 2015 Ford Edge to another dealership ( Freeway Ford ) and pay out of my own pocket - almost $250! to fix an issue caused by the horrible technicians at Phil Long Ford. They failed to tighten the right front frame bolt despite having it at the dealership for a month to replace the steering gear. They finally released it to me basically "giving up" on figuring out what was causing the noise. Also when I picked it up from them it needed a front end alignment which I did at Goodyear and pretty much had a flat tire which I also got fixed at Goodyear. So unacceptable! I took it to the other dealership and it was fixed within hours. Phil Long's lack of attention to detail caused me much expense and hassle. Dwayne was helpful and kept me in the loop as much as he could ( it's not his fault the techs are clueless) and I appreciated being able to get a loaner when I left care there . Other than those things..... TERRIBLE experience!!! More

Great experience, I had a great experience, Joe Reiner was very helpful, answered all my questions and concerns I felt very comfortable Phil Stewart was also I had a great experience, Joe Reiner was very helpful, answered all my questions and concerns I felt very comfortable Phil Stewart was also a big help, Thank you so much More

Outstanding service Dwayne is the BEST !! I would take my vehicles anywhere else. My vehicle had a difficult problem to repair, but they never gave up and were able to fi Dwayne is the BEST !! I would take my vehicles anywhere else. My vehicle had a difficult problem to repair, but they never gave up and were able to fix it as good as new. More

Great experience I was looking for a used car. I’ve had a Ford for many years and needed an upgrade. Josh was so patient with us...very professional, not high pressur I was looking for a used car. I’ve had a Ford for many years and needed an upgrade. Josh was so patient with us...very professional, not high pressure ( which we appreciated), showed us multiple cars and was very knowledgeable. He made our experience a good one. Actually, everyone at Phil Long Ford was great. Much to my surprise, I ended up buying a new Ford EcoSport.... I would recommend Josh Archuleta and Phil Long Ford More

Excellent customer service I recently traded in my Jeep for a Ford Explorer and couldn’t be happier. Juan and Toby were so knowledgeable, helpful, and accommodating. They made I recently traded in my Jeep for a Ford Explorer and couldn’t be happier. Juan and Toby were so knowledgeable, helpful, and accommodating. They made the stressful process of buying a new car so easy. More

Customer service is impeccable I enjoy work with the staff, they are always friendly. They keep me well informed regarding the progress of my vehicle and any issues that may arise. I enjoy work with the staff, they are always friendly. They keep me well informed regarding the progress of my vehicle and any issues that may arise. More