Phil Long Ford of Denver

Great experience! We negotiated all the details of our purchase and trade-in in advance, because we live 5 hours away from Phil Long Ford. Everything was as-promised, a We negotiated all the details of our purchase and trade-in in advance, because we live 5 hours away from Phil Long Ford. Everything was as-promised, and the entire transaction took less than 2 hours. More

Amazing and honest dealership Diana Winston worked with us on difficult financing. She did a lot of leg work over the phone and only brought us in to the dealership when she knew w Diana Winston worked with us on difficult financing. She did a lot of leg work over the phone and only brought us in to the dealership when she knew we could buy the car. She was upfront, communicated, set realistic expirations and was honest. she set us up with a team who were the same and we had a great experience. had to go in to resign some paperwork my lender required after the fact but that was the only hiccup in a very smooth process. Would highly recommend this dealership! More

Schedule service oil change Everything went as expected .Garry did an excellent job as always he is a great asset to your service team.everyone is very friendly and helpful. Everything went as expected .Garry did an excellent job as always he is a great asset to your service team.everyone is very friendly and helpful. More

Selling My Car Was So Easy! I recently moved to downtown Denver and currently don't use my car, so I decided to sell it. I had the car appraised on Kelley Blue Book which then o I recently moved to downtown Denver and currently don't use my car, so I decided to sell it. I had the car appraised on Kelley Blue Book which then offered the car to many local dealerships. Walter Banks at Phil Long Ford was the first to call me within 15 minutes of completing the KBB process online. Walter was very patient in answering my questions about the process then was immediately available to take a look at my car. Within one hour of me arriving at Phil Long Ford, my car was sold and I walked out with a check! I would highly recommend reaching out to Walter Banks of Phil Long Ford to anyone looking to get rid of a car. The process was very smooth and their offer for my car was in line with what I expected from Kelley Blue Book. Thanks Walter!! More

Just amazing Customer Service! We had not worked with this dealership before. From the moment we walked into the door to the time we drove off the lot we were very impressed with t We had not worked with this dealership before. From the moment we walked into the door to the time we drove off the lot we were very impressed with the professionalism and efficiency! We were s impressed we just recommended to a good friend from out of town who is moving here and in need of a car. Will be working with them again. Thank you! More

Very thourough The service department was very customer friendly. They kept me informed as to what was being done and didn't stop until the problem was identified. The service department was very customer friendly. They kept me informed as to what was being done and didn't stop until the problem was identified. More

Everything I could have hoped for an more! We had called ahead to arranged coming in and viewing a couple of vehicles. The associate sitting at the front desk was very welcoming. They contacte We had called ahead to arranged coming in and viewing a couple of vehicles. The associate sitting at the front desk was very welcoming. They contacted Brad Stuart for use and he immediately came out, greeted us and introduced us to the salesmen that would be assisting us. We knew the vehicles we were interested in. Without hesitation, Bahman took us for a test drive and explained all the specs on the vehicle. What I appreciate the most is, no one tried to upsale me; they understood that we knew what we wanted and respected our decisions/ choices. The financing went smoothly. I will say, coming prepared with your documentation, references, insurance, etc, really enables the salesmen and finance team to move through the paperwork much easier. I would definitely recommend this dealership and to see Bahmen Namaghi. Bahmen is kind, knowledgeable and willingness to assist and make the car buying experience the best as possible. More

Very pleased Fast and friendly. Went in for an oil change and that’s what I got. They didn’t try to up sell me on things I didn’t need. Great service. I will come Fast and friendly. Went in for an oil change and that’s what I got. They didn’t try to up sell me on things I didn’t need. Great service. I will come back. More

Concise and easy. We're thrilled with our new car. This was the first dealership that gave us the lowest price compared to all of the others and they gave us the lowest price the first time we looked a This was the first dealership that gave us the lowest price compared to all of the others and they gave us the lowest price the first time we looked at the numbers. There was no back and forth. It was straightforward and quick. More

Great Service I bought by F-150 (powerstroke) from Phil Long in Denver. They gave me a great deal with great service. For actual truck servicing, there is no bett I bought by F-150 (powerstroke) from Phil Long in Denver. They gave me a great deal with great service. For actual truck servicing, there is no better place. They take care of me every time. For standard servicing, I have found them to be a little more pricey than other smaller/non-dealer shops, but the customer service is impeccable and I would highly recommend. I trust them to work on my truck and for an extra few bucks, I am happy with the peace of mind that they are 100% backed by the Ford Motortrend Guarantee. If I were you, ask for Tom Comstock when you go into the service counter. The guy is a straight shooter and is not trying to nickel and dime you nor tries get you to buy superfluous services to pad the invoice. The customer service I get from Tom and his team is honestly the reason I drive from Longmont to Englewood to get my truck serviced. Worth it. More