Phil Long Ford of Chapel Hills - Service Center

oil change Chris is an excellent service advisor. Work completed on time. I am pleased to bring my vechile to a dealership with loyal and competent employees Chris is an excellent service advisor. Work completed on time. I am pleased to bring my vechile to a dealership with loyal and competent employees More

Great Service This is just a short note to let you know that the Service Team was again out-standing. I like to give Patrick (spelling?) a Bravo Zulu, which is Navy This is just a short note to let you know that the Service Team was again out-standing. I like to give Patrick (spelling?) a Bravo Zulu, which is Navy for job well done! The crew was on top of everything and made the event short and well worth the money. I would like to note that he is a great leader and if you have the chance please note this on his record. Because of Patrick's leadership I would not mind coming back to Phil Long Ford. Thanks, R/ Steven J. Lucks CHC More

excellent i needed to have some recall work done on my F-150. the service appointment was easy to make & the issue I had was quickly taken care of. very frien i needed to have some recall work done on my F-150. the service appointment was easy to make & the issue I had was quickly taken care of. very friendly staff & very professional, easy to work with. More

Problem operation issue Everything was taken care of in a friendly professional timely manner... all my concerns were address... Mr Brad Taylor my service liaison was conside Everything was taken care of in a friendly professional timely manner... all my concerns were address... Mr Brad Taylor my service liaison was considerate, informative, and professional More

Easygoing and painless I brought my vehicle in for a recall in the steering wheel. The service ppl were so nice in finding the man I needed to speak with and Chris made the I brought my vehicle in for a recall in the steering wheel. The service ppl were so nice in finding the man I needed to speak with and Chris made the experience easy. He assured me things would be fine and all would fixed by early afternoon and he was so right. By 2pm my vehicle was ready and warmed up. It was super cold out that day! Anyways I had a great experience. More

The usual great service Chris Taylor provided his usual high quality support. I've been coming there for over 12 years and always ask for Chris. He is exceptional Chris Taylor provided his usual high quality support. I've been coming there for over 12 years and always ask for Chris. He is exceptional More

Great Service I had a very good experience at this dealership. The waiting room was comfortable with free coffee and popcorn. They also had free internet service. I had a very good experience at this dealership. The waiting room was comfortable with free coffee and popcorn. They also had free internet service. More

Excellent service and the service provider was on top of every thing. He was kind, thorough and I will continue to use his services in the future. service and the service provider was on top of every thing. He was kind, thorough and I will continue to use his services in the future. More

Service visit I go to Phil Long for the technical service, I've had problems with service at other dealerships.Some of the Service writers I've dealt with in the pa I go to Phil Long for the technical service, I've had problems with service at other dealerships.Some of the Service writers I've dealt with in the past have been hit-or-miss, but Seth Seth was very informative and in explaining my service, the approximate time it would take and upcoming services. Good experience!. More

So helpful and friendly I love getting my car serviced at Phil Long Ford. The guys at the desk are friendly, knowledgeable and give good advice. I will always bring my car b I love getting my car serviced at Phil Long Ford. The guys at the desk are friendly, knowledgeable and give good advice. I will always bring my car back here for servicing! More