Phil Long Ford of Chapel Hills - Service Center

Enjoyable I was offered cookies and watermelon and pineapple while I was reading my book for an hour. I didn't take the cookies. I did take coffee too. I was offered cookies and watermelon and pineapple while I was reading my book for an hour. I didn't take the cookies. I did take coffee too. More

Service Department Showed up on a Saturday without an appointment. Patrick took care of us, had the car done quickly with no drama. Love the service department....they Showed up on a Saturday without an appointment. Patrick took care of us, had the car done quickly with no drama. Love the service department....they are always first class. More

F350 Oil Change Thanks Mark! Always fun to catch up..even if it's every 3 years! Always a great experience working with you and the Phil Long team! Thanks Mark! Always fun to catch up..even if it's every 3 years! Always a great experience working with you and the Phil Long team! More

Painless and professional The whole process was informative and excellent. All repairs were completed quickly and with my satisfaction in mind. Mark Riese kept me in the loop e The whole process was informative and excellent. All repairs were completed quickly and with my satisfaction in mind. Mark Riese kept me in the loop every step of the way. More

Great Service by Patrick Patrick Carter did a great job by keeping me informed on the rear brake pad service that was recently performed on my car. Thank you Patrick! Patrick Carter did a great job by keeping me informed on the rear brake pad service that was recently performed on my car. Thank you Patrick! More

excellent I took in an A5 Cabro that I did not purchase @ Phil Long. I had ? on the use of all the electronics . Robert in svc was really helpfull in getting my I took in an A5 Cabro that I did not purchase @ Phil Long. I had ? on the use of all the electronics . Robert in svc was really helpfull in getting my ?'s answered. More

Great service Everything was just what I expected. Time estimate was dead on and price was just what was quoted. Took a walk since it was a long appointment, and re Everything was just what I expected. Time estimate was dead on and price was just what was quoted. Took a walk since it was a long appointment, and received updates by phone. More

Quick and Simple Appointment was simple and work was performed within the time they said it would be completed. Service rep went over inspection and stated the car is Appointment was simple and work was performed within the time they said it would be completed. Service rep went over inspection and stated the car is in good shape and gave recommendations for next service. More

15,000 mile service on my 2014 F-350 I was pkleased at the very quick availability of my service appointment. I called at 3:00PM to schedule service and an appointment was abled to be sch I was pkleased at the very quick availability of my service appointment. I called at 3:00PM to schedule service and an appointment was abled to be scheduled for 3:30 PM the same day. This was totalyt unexpected. More

Professional and Personable My experiences with the Phil Long service department has been excellent with both vehicles which I have bought from the dealership. Compared to the se My experiences with the Phil Long service department has been excellent with both vehicles which I have bought from the dealership. Compared to the several other service options available, they are by far the most professional and personable staff in the area. Lee Samples, who managed our latest service, was exemplary. More