Phil Long Ford of Chapel Hills

My husband and I where truck shopping and stopped in Phil Long Truck World as our last stop of the day. We had been to 7 different dealerships and looked at probably 13 or 14 trucks. These guys were great. K Long Truck World as our last stop of the day. We had been to 7 different dealerships and looked at probably 13 or 14 trucks. These guys were great. Kwanya was our salesman. He was super nice and definitely put the extra effort into finding us what we needed. He's new and still learning(he told us this) so he enlisted his manager Fernando to help as well. Fernando was very knowledgeable and talked with us in detail about our specific needs. (We had a very specific list) He ended up helping us find a truck that met all of our specifics and saved us between 10 to 15 THOUSAND. Literally the finished price with the extended warranty, that Adrian(the finance manager) hooked us up with, taxes, everything, was the the same or less than the asking price of every other truck we looked at. And this one works the absolute best for us. They were the ONLY ones out of all the sales persons and dealerships that actually cared to find us what really worked best for us. So in short, while they were our last stop, they were the only stop we needed to make. They definitely made returning and referring customers out of us. Super Kudos guys, y'all did a great job! Thanks so much! Chandra and Caleb Hounsell More

Both sales and finance did a great job in helping me get qualified and in the right car. They were ever helpful and patient with me. qualified and in the right car. They were ever helpful and patient with me. More

I found the dealership to be very insulting and demeaning. I would not recommend this store to anyone looking for a vehicle. Vanessa seemed nice on the phone. Never met her in person. Making $10k+ demeaning. I would not recommend this store to anyone looking for a vehicle. Vanessa seemed nice on the phone. Never met her in person. Making $10k+ on every vehicle they sell is irrational. Still waiting to get my “100% refundable” $500 deposit back. Probably will never see it again. More

Joe was a great. He is informative as well as the extra mile to exceed our expectations He is informative as well as the extra mile to exceed our expectations More

I had a great experience with the Christopher Manley and his manager Jamie Passarelli when I had to buy a new car after my old one was stolen even though I wound up buying a car for cash they presenting me his manager Jamie Passarelli when I had to buy a new car after my old one was stolen even though I wound up buying a car for cash they presenting me some great financing options on a new car but we're way cool when I wound up buying a used car. I highly recommend More

Friendly sales staff financing was a breeze. sales Person was very helpful finding that fits your needs. sales Person was very helpful finding that fits your needs. More

Avery was very helpful Finding the car that fits my need .financing was a breeze. .financing was a breeze. More

Fantastic experience. Quick easy and a great deal. Everyone involved really cared. Thank you for the amazing deal. Quick easy and a great deal. Everyone involved really cared. Thank you for the amazing deal. More

Vanessa was so helpful and very kind. She is very knowledgeable. She communicates effectively and quickly. I would highly recommend Phil long ford and recommend Vanessa to help you during She is very knowledgeable. She communicates effectively and quickly. I would highly recommend Phil long ford and recommend Vanessa to help you during the car shopping process. Thank you Vanessa!!! More

Great Dealer and Salesperson when shopping for a new vehicle. Very fair price on the vehicle I was looking at but unfortunately the wrong interior color for my wife or we would be driving that F150 vehicle. Very fair price on the vehicle I was looking at but unfortunately the wrong interior color for my wife or we would be driving that F150 More