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Phil Long Ford of Chapel Hills
Colorado Springs, CO
435 Reviews
We have the largest and best selection in the state! Nearly all makes...all models...all Colorado ready! And since we are LOCAL, so are our vehicles!
Best Price Guarantee
Low Prices GUARANTEED by a 3-day/150-mile exchange guarantee.
Colorado Grown and Family-Owned Since 1945!
Our roots are here, and we'll stay here! Phil Long is a privately-held, family-held Colorado company employing over 1000 people and giving back to our community since 1945!
Proud Sponsor of Shield 616
SHIELD616 was founded to provide all-day rifle protection for peace officers and first responders who sacrificially serve our communities.
Proud Sponsor of Mt. Carmel Veterans Center
Mt. Carmel Veterans Service Center exists to collaborate with community partners providing best practices in transition and wellness services for Veterans, Military and their Families by delivering expertise, resources, space and sustainability.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 435 reviews
September 08, 2011
Flat out liars and cheats. Do not live up to their promises. Will tell you anything to get your business and then back out of a deal previously made. Do not trust anything they tell you and do not dea promises. Will tell you anything to get your business and then back out of a deal previously made. Do not trust anything they tell you and do not deal with them over the internet because you cannot trust a word of anything they tell you to get you into their dealership. Absolutely the worst customer service of any car dealer I have ever seen. More
by MarkVII
Employees Worked With
Chris Taylor
February 10, 2011
I just purchased a 2011 Ford Explorer from Orlando. His knowledge of the vehicle was superb and the customer service I received from other staff members was great. I will certainly return to this dealersh knowledge of the vehicle was superb and the customer service I received from other staff members was great. I will certainly return to this dealership to buy future vehicles. Thanks very much guys!!!!! More
by jdw9547
Employees Worked With
Orlando Rosa & Peter Buckles
January 11, 2011
Phil Long uses deceptive advertising tactics to lure customers into their dealership. Their advertising makes promises that they don't intend to honor. Their service department falsely diagnoses proble customers into their dealership. Their advertising makes promises that they don't intend to honor. Their service department falsely diagnoses problems, so they can over charge customers. Dishonest More
by pazmania
Employees Worked With
Juan Alaniz & Truck Manager
November 24, 2010
I just bought a new fusion from norm and Pete. I could not ask for a better sales experience. I am so happy and I would recommended chapel hills to any one looking for a new Ford. I did not have the best not ask for a better sales experience. I am so happy and I would recommended chapel hills to any one looking for a new Ford. I did not have the best of credit and Chris in finance worked with me on my down payment and he got me financed with Ford motor credit. My payments are right where I needed them to be. He also got me a great deal on a 100k mile warranty so I will have no worries for the next 6-7 years. Thanks again for all the help. More
by jenrocks
Employees Worked With
peter buckles
November 23, 2010
Horrible experience. Visited the Phil Long Chapel location which is two hours from where I live. NOT WORTH THE TIME! Went to the location last Saturday, and have been trying to work with sales by pho location which is two hours from where I live. NOT WORTH THE TIME! Went to the location last Saturday, and have been trying to work with sales by phone to make arrangements about the car I was interested in. NEVER received a call back by the staff. Now come to find out some one else has purchased the vehicle. This was suppose to be my birthday present. Gee, thanks for screwing me over A holes at Phil Long Chapel Hills location. More
by smartass
Employees Worked With
Adrianne Rhein, Peter Buckles
