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Phil Long Ford of Chapel Hills
Colorado Springs, CO
441 Reviews
We have the largest and best selection in the state! Nearly all makes...all models...all Colorado ready! And since we are LOCAL, so are our vehicles!
Best Price Guarantee
Low Prices GUARANTEED by a 3-day/150-mile exchange guarantee.
Colorado Grown and Family-Owned Since 1945!
Our roots are here, and we'll stay here! Phil Long is a privately-held, family-held Colorado company employing over 1000 people and giving back to our community since 1945!
Proud Sponsor of Shield 616
SHIELD616 was founded to provide all-day rifle protection for peace officers and first responders who sacrificially serve our communities.
Proud Sponsor of Mt. Carmel Veterans Center
Mt. Carmel Veterans Service Center exists to collaborate with community partners providing best practices in transition and wellness services for Veterans, Military and their Families by delivering expertise, resources, space and sustainability.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 441 reviews
January 20, 2021
I bought a Chevy Trax from the dealership. There was a crack along the bottom of the front windshield the whole way across. They said they were going to fix that. I have now had the car for several months crack along the bottom of the front windshield the whole way across. They said they were going to fix that. I have now had the car for several months I've left several messages to the manager and to my salesman when no one returning my calls. I would not recommend buying a vehicle from them once you buy it they will not do what they say they're going to do. I do believe it is illegal for them to sell a car with a cracked front windshield as well. More
by d.l.coker
November 23, 2020
I'm a long time ford customer, each time me and my family walk into ford, we are greeted and kindly asked how we can be helped. We've never had a bad experience and we always leave satisfied with the service walk into ford, we are greeted and kindly asked how we can be helped. We've never had a bad experience and we always leave satisfied with the service we recieved. More
by Eddie
Employees Worked With
Norm
October 22, 2020
Bought our new Raptor from these guys after a Denver dealer Larry Miller Ford tried to bend us over and lie about vehicle not being able to sell. Contacted PLF and made the drive, bought the truck less dealer Larry Miller Ford tried to bend us over and lie about vehicle not being able to sell. Contacted PLF and made the drive, bought the truck less than Denver dealer and drove home! Simple easy to deal with! More
by Keith H.
Employees Worked With
Jamie Passarelli
September 29, 2020
Sales staff were honest, polite and worked with us to ensure we got into the vehicle we desired. Very smooth process. In and out quickly. Felt like we received a good deal for a brand new vehicle. ensure we got into the vehicle we desired. Very smooth process. In and out quickly. Felt like we received a good deal for a brand new vehicle. More
by bigjake834
Employees Worked With
Erik Boudreaux, Reggie
September 01, 2020
Very thorough and professional service. Explained everything in great detail without pressing. Salesman was helpful and not pushy. Finance officer was extremely helpful. Would buy from this dealershi everything in great detail without pressing. Salesman was helpful and not pushy. Finance officer was extremely helpful. Would buy from this dealership again based on current experience. More
by jranderson1956
Employees Worked With
July 21, 2020
Getting Better Just bought our 3rd vehicle from Phil Long Chapel Hills with Ian Dorsey in the last 5 years. Ian is a true professional and great to deal with. Afte Just bought our 3rd vehicle from Phil Long Chapel Hills with Ian Dorsey in the last 5 years. Ian is a true professional and great to deal with. After our last purchase I was thinking of using a different dealer as I was frustrated with the time it took to finalize with finance and the "hard sell" tactics used to try and push us into the extended warranty. However, this time the process was much smoother. I used the True Car pricing program through our bank and that made negotiations very straightforward. They did give me a good trade in value for my old truck and i decided to do my financing through my own bank this time instead of through the dealership. So after my test drive and negotiating on Friday evening which took about 2 hours, I came in Saturday morning dropped off my truck, signed the paperwork and was out the door with my new vehicle in less than 90 minutes with no hard sell on the extended warranty and a good experience overall. More
by eriksell
Employees Worked With
Ian Dorsey, TD, Dayrl
July 13, 2020
Love my truck Got my dream truck at a geat price! My salesman was Jamie Jason and he was very accomodating with truck features and pricing. I later had the bed line Got my dream truck at a geat price! My salesman was Jamie Jason and he was very accomodating with truck features and pricing. I later had the bed lined and windows tinted which were done flawlessly. More
by mwilliams9995
Employees Worked With
Jamie Jasan, TD
July 09, 2020
My salesman was Darren Myers. He was very helpful and patient with explaining what I needed to do . I am not comfortable with processing money transactions online, but everyone involved was very profes patient with explaining what I needed to do . I am not comfortable with processing money transactions online, but everyone involved was very professional. Thank you Phil Long Ford.and Darren Myers More
by SCCoast
Employees Worked With
Darren L Myers
June 01, 2020
Just got our 7th car from this location. All of which were top tier experiences. John Vigil was our sales man, Eric did our finances. Both gentlemen and the leadership of Chris Detone are the best on the were top tier experiences. John Vigil was our sales man, Eric did our finances. Both gentlemen and the leadership of Chris Detone are the best on the business. More
by Shaun_A
Employees Worked With
John Vigil
December 09, 2019
Great Service People normally only write reviews to complain. I brought my 2016 F-150 in for service and originally was working with Scott. Although new, he was fri People normally only write reviews to complain. I brought my 2016 F-150 in for service and originally was working with Scott. Although new, he was friendly and professional. He took care of my service and when he ran into something unfamiliar he asked Sydney for assistance. Sydney took over and she was outstanding. She worked with me regarding my concerns and got everything done in a professional manner. Even when I kept asking questions and having her do extra things. More
by jmarus@mac.com
Employees Worked With
Sydney Lippert, Scott Keeler
