Phil Long Ford of Chapel Hills

Although we weren't able to close a deal, working with Avery at Phil Long is always a pleasure. Super personable, patient, and professional, I chose to work with him again after buying my last truck from Avery at Phil Long is always a pleasure. Super personable, patient, and professional, I chose to work with him again after buying my last truck from him and didn't even consider anyone else. When the market is more favorable, I will certainly choose to work with him again. There was zero pressure to close a deal that wasn't going to be good for me and no hard feelings on either side. Thank you! More

Good selection, and have always been able to help me and the family find what we want with financing available. the family find what we want with financing available. More

Avoid this dealership if you can. They hid information about hail damage on the carfax until signing and then minimized its significance to push the deal through, then 5 years later w They hid information about hail damage on the carfax until signing and then minimized its significance to push the deal through, then 5 years later when I went to trade it in, they waited until the deal was negotiated and brought it up at the last second, halving the trade-in value. The sales manager TD, used every underhanded sales tactic I know of in our interactions and once we had agreed to a trade-in value, they sold the car I had been working with them to buy out from under me as I was headed up there to sign. They regularly have BBB complaints filed against them, it is a very long list. Think long and hard before doing business with Phil Long Ford. Additionally, for the issue that had me considering a purchase/trade in, their service dept estimated $400-$1000 to repair. It took 5 minutes of reading and about 20 minutes of work to find and fix the issue myself. More

Greatly enjoyed working with Avery! He helped us immensely in selecting the vehicle that was right for us. Phil Long has great people working for them and the experience was good. Za He helped us immensely in selecting the vehicle that was right for us. Phil Long has great people working for them and the experience was good. Zach in financing was also great to work with! More

Second truck purchased from Phil Long. Good sales/service brought me back for this new truck. Good sales/service brought me back for this new truck. More

Laid back and professional straight to the point good people clean facility, fast process courteous people clean facility, fast process courteous More

They are welcoming and very helpful. Patience is their strong point being i change my mind a million times. They truly help to find you the best vehicle. Patience is their strong point being i change my mind a million times. They truly help to find you the best vehicle. More

Avery is my go to for any car purchase. He is wonderful to work with, great customer service, very personable. Highly recommend! He is wonderful to work with, great customer service, very personable. Highly recommend! More

Very nice truck with pleasant buying experience. Riley did a very good job working with me and definitely went above and beyond on my transaction. Riley did a very good job working with me and definitely went above and beyond on my transaction. More

Avery is the best! I will always recommend him to my family and friends. He is the most patient and kind man to work with. He was able to get me into my dream car and I I will always recommend him to my family and friends. He is the most patient and kind man to work with. He was able to get me into my dream car and I couldn’t be more appreciative for all of his hard work. More