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Phil Long Ford of Chapel Hills

Colorado Springs, CO

4.7
441 Reviews
We have the largest and best selection in the state! Nearly all makes...all models...all Colorado ready! And since we are LOCAL, so are our vehicles! Best Price Guarantee Low Prices GUARANTEED by a 3-day/150-mile exchange guarantee. Colorado Grown and Family-Owned Since 1945! Our roots are here, and we'll stay here! Phil Long is a privately-held, family-held Colorado company employing over 1000 people and giving back to our community since 1945! Proud Sponsor of Shield 616 SHIELD616 was founded to provide all-day rifle protection for peace officers and first responders who sacrificially serve our communities. Proud Sponsor of Mt. Carmel Veterans Center Mt. Carmel Veterans Service Center exists to collaborate with community partners providing best practices in transition and wellness services for Veterans, Military and their Families by delivering expertise, resources, space and sustainability.
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1565 Auto Mall Loop

Colorado Springs, CO

80920

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Showing 441 reviews

January 28, 2024

Excellent customer service and attention to detail. The transaction was smooth and quick with room to negotiate. More

by Jason M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Duehn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Your satisfaction is our top priority and it is wonderful to hear that we have succeeded!

January 27, 2024

Works with you on everything. Very knowledgeable. Walks you through every step. Works with your wants and needs to get everything right. More

by michael.n.hill8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team! We hope to be of service to you again in the future when you are ready for your next vehicle.

January 27, 2024

Will definitely use Gabe again. He was so knowledgeable and had patience with all my questions. More

by Jaxclinpsy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here! Your satisfaction is our top priority and it is wonderful to hear that we have succeeded!

January 27, 2024

Gabe was super patient and informative in helping us make this purchase. Very thorough and friendly! More

by laura.e.hill12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

We're happy to hear you had such a positive experience with our team! Your satisfaction is our top priority and it is wonderful to hear that we have succeeded!

January 27, 2024

It was a pleasure to work with Gabriel he made everything go smoothly. I will refer Gabriel to my friends and family. More

by Pat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

January 27, 2024

Angelo was great- he kept us informed throughout the whole process- communication is key- when you are busy just telling people that can be so helpful and that is exactly what he did! When we first More

by allisonbhoover
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Sandoval
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Taylor
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you so much for taking the time to leave us a review. We truly appreciate you bringing it to our attention, both your kind words and the honest concern you show. We will definitely be working with our team to learn from this situation and ensure it does not happen again. Again, thank you so much and we hope to work with you again in the future. ~Phil Long

January 27, 2024

My Sales Man was Gabriel. Customer service was amazing very clear and painless throughout the wholesales department. Very happy with my vehicle and happier. I got to work with More

by Macguy
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We're so glad we were able to help! Have a wonderful day!

January 27, 2024

Gabriel Detone is very professional, knowledgeable and caring of the customer. He listened to what our needs were and did his absolute best to work with our budget. For once I felt comfortable and never f More

by Angel H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here! Thank you for letting us know how we did! We look forward to helping again in the future. Take care!

January 26, 2024

Whereas it seemed everyone else was apathetic, Gabriel takes good care of me and my family, routine check ins to see if I need help, questions or information! Out going and always goes out of his way to i More

by Alan F
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here! Your satisfaction is our top priority and it is wonderful to hear that we have succeeded! Thank you again for leaving us this response!

January 26, 2024

Gabe did a wonderful job of owning a Bronco a reality. Phenomenal customer service and all around good dude More

by vialpando.lucas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Detone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Phil Long Ford of Chapel Hills responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future.

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