Phil Long Ford of Chapel Hills

Lawrence and the team at Phil Long were outstanding! This has been the smoothest vehicle buying process I have ever been through. Lawrence got me exactly what I wanted quickly and efficiently! This has been the smoothest vehicle buying process I have ever been through. Lawrence got me exactly what I wanted quickly and efficiently! More

My salesperson, Lane, was very helpful and knowledgable about the truck I wanted to look at. He gave me a few options to consider before I settled on the vehicle. Deal seemed to be fair, and I drove off in about the truck I wanted to look at. He gave me a few options to consider before I settled on the vehicle. Deal seemed to be fair, and I drove off in a new vehicle the same day. The most helpful part was Lane's knowledge of everything on the orientation walkthrough. Really made me comfortable learning all about the vehicle before leaving. More

I have/had the absolute best salesman ever, Lawrence! He was an absolute pleasure to work with from the very beginning. Phil Long Ford ROCKS!! He was an absolute pleasure to work with from the very beginning. Phil Long Ford ROCKS!! More

I would recommend Lane Dumcum at the Chapel Hills location to anyone looking for a car. He truly went above and beyond finding the exact right car for me. He’s professional, very knowledgeable and fr location to anyone looking for a car. He truly went above and beyond finding the exact right car for me. He’s professional, very knowledgeable and friendly as well. You’ll never go wrong with Lane! More

Amazing service. Angelo Taylor was a very helpful salesman. Ford dealership was very clean and has amazing people Angelo Taylor was a very helpful salesman. Ford dealership was very clean and has amazing people More

Lane was outstanding. He knows the product and is passionate about it. He was patient and answered all my questions. A great sales experience overall. He knows the product and is passionate about it. He was patient and answered all my questions. A great sales experience overall. More

Good service great interaction with sales and finance manger .. would recommend repeat buyer would recommend. manger .. would recommend repeat buyer would recommend. More

Great dealership! Very easy to get in and see the car I wanted! They didn’t try to upsell me on anything! Most car dealerships are pushy, especially when a woman comes Very easy to get in and see the car I wanted! They didn’t try to upsell me on anything! Most car dealerships are pushy, especially when a woman comes in on her own- they didn’t make me feel uncomfortable at all! Adrian in the finance department was great! Highly recommend! More

I brought my ford in to be fixed from a curb hit. I had to do the regular song and dance with insurance. The shop had informed me that the repairs would take one month to complete. This was the last I had to do the regular song and dance with insurance. The shop had informed me that the repairs would take one month to complete. This was the last time that any good communication came from the shop. She informed me that she was going on vacation this month but that others should be able to handle the process. That did not happen. No repairs began. nothing was being voiced with me until I heard last week that they did not start because the estimate that they have had for a month now with no communication with me on insurance was not enough to work on the repairs. I had to tow it off with a month wasted a no work being done on my car. If you do not want to do/ can not do the work tell me that. I have to restart the whole process now. More

Very nice, worked with me until the very end, to get me what I wanted, and left happy. what I wanted, and left happy. More