Phil Hughes Honda
Athens, GA
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I’ve owned or leased Honda’s for the past 20 years so I’ve had a lot of experience with different dealers. Where I live now, I’ve been going to Phil Hughes and have never been happier and felt more appre I’ve had a lot of experience with different dealers. Where I live now, I’ve been going to Phil Hughes and have never been happier and felt more appreciated. I think I’m on visit number 5 or 6 and have never been disappointed. Everyone I come in to contact with and the service advisor I request are top tier in my book. More
Outstanding Service and Support at Phil Hughes Honda! My son recently found himself in a tough spot when his newly acquired car started experiencing some cranking issues while he was away at college. My son recently found himself in a tough spot when his newly acquired car started experiencing some cranking issues while he was away at college. As a nervous and concerned parent, I turned to Phil Hughes Honda for help, and I couldn’t be more grateful for their exceptional service. The service staff and management at Phil Hughes were incredibly understanding and empathetic to our situation. They quickly assessed the issue with my son's vehicle and reassured me that they would do everything possible to get him back on the road as soon as possible. I am especially grateful to Bret Marvin and Trent Cleland for being able to resolve our issue in a satisfactory and timely manner. What truly stood out was their kindness and patience. As the parent of a college student, I am on a tight budget, and the team made sure that the service his car received was affordable. They went above and beyond to accommodate my son's car service needs and ensured that we felt supported every step of the way. Thanks to the incredible service at Phil Hughes Honda in Athens, GA, my son was able to get back to his work and studies without missing a beat. I highly recommend them to anyone in need of reliable and compassionate car service. They have certainly earned my trust and appreciation! Thank you, Phil Hughes Honda's service team, for turning a challenging day into a positive experience! More
From my initial purchase of CPO Honda to follow up maintenance service appointments, I have been stunned by this dealership’s efficiency and customer focused service. Absolutely no hassle purchase wit maintenance service appointments, I have been stunned by this dealership’s efficiency and customer focused service. Absolutely no hassle purchase with terms I found favorable and subsequent service appointments so fast I didn’t even have time to finish my complimentary coffee — this has been a fabulous experience. Have yet to meet a grumpy staff member and always asked if I am “being helped” by everyone I encounter. Highly recommend this dealer. More
Great salesperson for my daughter’s new vehicle and granddaughter s used Honda. No high pressure. Had my first oil change and tire rotation and very pleased with everyone and the speediness. Great peop granddaughter s used Honda. No high pressure. Had my first oil change and tire rotation and very pleased with everyone and the speediness. Great people in this dealership. More
Good overall interaction buying a car from Phil Hughes. The only drawback was the day we were trying to purchase the car, they didn’t seem to have enough help to expedite the deal. The salesman and guy tha The only drawback was the day we were trying to purchase the car, they didn’t seem to have enough help to expedite the deal. The salesman and guy that did the paperwork were very helpful and professional. Would recommend them !! More
Had an issue with tire pressure light. They worked me in without an appointment and quickly dealt with the problem. Followed up the next day to make sure the issue didn't come back. They worked me in without an appointment and quickly dealt with the problem. Followed up the next day to make sure the issue didn't come back. More
This was our first visit to the service department since we purchased our Passport in December 2024. The scheduling was easy and convenient. Rebekah greeted us with a smile and helped us through the process we purchased our Passport in December 2024. The scheduling was easy and convenient. Rebekah greeted us with a smile and helped us through the process. She was knowledgeable and courteous. She answered all our questions and helped us feel at ease during our first contact with service. She explained the process and advised us of the expected wait time. The service was completed as she described. This visit at Phil Hughes Honda Service Dept. was a pleasant surprise--not at all like previous experiences with our last dealer (not a Honda). Rebekah deserves a huge thank you for making our first visit comfortable. The atmosphere and dealer waiting area was pleasant and comfortable. We will be back, and would like for Rebekah to handle our service needs in the future. Thanks to Phil Hughes Honda-Great experience. More
Just purchased a used truck. Looked over good on Thursday, signed the deal. Came back picked up on Friday, had my sister drive it home, since I had a company loaner truck. Get Looked over good on Thursday, signed the deal. Came back picked up on Friday, had my sister drive it home, since I had a company loaner truck. Get home and the windshield broken, did not happen after we left the dealership. Wasn't that way on Thursday during test drive, salesperson even verified. Management refused to make it right. Very disappointed ! More