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Phil Hughes Honda

Athens, GA

4.6
299 Reviews

3200 Atlanta Hwy

Athens, GA

30606

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Showing 299 reviews

September 13, 2024

I’ve owned or leased Honda’s for the past 20 years so I’ve had a lot of experience with different dealers. Where I live now, I’ve been going to Phil Hughes and have never been happier and felt more appre More

by Jon W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Cobb
Sep 13, 2024 -

Phil Hughes Honda responded

Jon, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Hughes Honda!

September 10, 2024

Outstanding Service and Support at Phil Hughes Honda! My son recently found himself in a tough spot when his newly acquired car started experiencing some cranking issues while he was away at college. More

by lmp220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Cleland, Bret Marvin
Sep 11, 2024 -

Phil Hughes Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Hughes Honda!

September 10, 2024

From my initial purchase of CPO Honda to follow up maintenance service appointments, I have been stunned by this dealership’s efficiency and customer focused service. Absolutely no hassle purchase wit More

by Phil Hughes Newbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad and Isaiah are my guys! Matt was super helpful, too.
Sep 11, 2024 -

Phil Hughes Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Phil, and we're happy to hear that we met your expectations. Thank you again for choosing Phil Hughes Honda. We look forward to having you as one of our valued customers for many more years to come!

September 06, 2024

Great salesperson for my daughter’s new vehicle and granddaughter s used Honda. No high pressure. Had my first oil change and tire rotation and very pleased with everyone and the speediness. Great peop More

by Seaserpent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yuriy Grigoryan, Mike Brownlow, Jake Lovette
Sep 06, 2024 -

Phil Hughes Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Hughes Honda, we look forward to having you as a valued customer for many years to come!

September 03, 2024

Good overall interaction buying a car from Phil Hughes. The only drawback was the day we were trying to purchase the car, they didn’t seem to have enough help to expedite the deal. The salesman and guy tha More

by Drizzt928
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Fuller
Sep 04, 2024 -

Phil Hughes Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Phil Hughes Honda are glad to have you as a customer.

September 02, 2024

My favorite department is the service. Everyone is very friendly and make you feel welcome More

by genevaabraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brownlow, Jake Lovette, Bret Marvin, Marah Brock
Sep 03, 2024 -

Phil Hughes Honda responded

It has been a pleasure serving you, Geneva! Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Hughes Honda, we look forward to having you as a valued customer for many years to come!

August 30, 2024

Had an issue with tire pressure light. They worked me in without an appointment and quickly dealt with the problem. Followed up the next day to make sure the issue didn't come back. More

by das
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall the name
Aug 31, 2024 -

Phil Hughes Honda responded

Thank you for choosing Phil Hughes Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 28, 2024

The service department is knowledgeable and efficient. They get you in and out as fast as possible. More

by Rmcmahon2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Alewine
Aug 29, 2024 -

Phil Hughes Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

August 21, 2024

This was our first visit to the service department since we purchased our Passport in December 2024. The scheduling was easy and convenient. Rebekah greeted us with a smile and helped us through the process More

by Sue Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Everett-Service Advisor
Aug 21, 2024 -

Phil Hughes Honda responded

Sue, Thank you for your business and this review. We're happy to hear Rebekah and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 18, 2024

Just purchased a used truck. Looked over good on Thursday, signed the deal. Came back picked up on Friday, had my sister drive it home, since I had a company loaner truck. Get More

by mguthrie
Recommend Dealer
No
Employees Worked With
Junior
Jul 23, 2024 -

Phil Hughes Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

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