Phil Hughes Honda
Athens, GA
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General Service Good service and quick. Spoke to David on phone for appointment and then dealt with Jake at service dept. Usually deal with Sar and missed seeing him, Good service and quick. Spoke to David on phone for appointment and then dealt with Jake at service dept. Usually deal with Sar and missed seeing him, but these two guys were very helpful and friendly. More
Air Bag Recall I bought my civic in Duluth, but now I live close to Athens, so when I received my recall notice for my airbag, I took it to Phil Hughes Honda. They I bought my civic in Duluth, but now I live close to Athens, so when I received my recall notice for my airbag, I took it to Phil Hughes Honda. They were quick with the repair, and drove me back and forth to work. I will definitely stop here when I am buying my next car. More
Safety Recall Repair Safety recall repair was completed on my CRV. Although the mail notice from Honda indicated only airbag inflator replacements, the staff completed tw Safety recall repair was completed on my CRV. Although the mail notice from Honda indicated only airbag inflator replacements, the staff completed two additional safety repairs related to the low beam headlight switch and master window switch. The repairs were completed quickly and efficiently. I also liked interacting with the knowledegable and courteous staff. More
A professional and courteous experience. Jake was very helpful on the phone when I called to set appointment. He met me when I drove up, explained all in a polite and courteous fashion. Upo Jake was very helpful on the phone when I called to set appointment. He met me when I drove up, explained all in a polite and courteous fashion. Upon completion of service he carefully and fully explained all that was completed on my vehicle and his recommendations for any work I may need down the road. I couldn't ask for a better experience. I More
Great Service, Great Dealership! Phil Hughes Honda has exceeded my expectations for a car dealership. From the purchase of my car to the continued detailed service I received--unbelie Phil Hughes Honda has exceeded my expectations for a car dealership. From the purchase of my car to the continued detailed service I received--unbelievably great! When I purchased my car I never felt pushed or harassed to purchase. Since buying the car I have received incredible routine service with very little wait time. Before visiting Phil Hughes Honda, I was critical of car dealerships due to past experiences. However, Phil Hughes Honda makes it possible to have a pleasant experience when buying and routinely servicing a car. I never want to visit another dealership! More
Service trip Honda Element Service failed to complete the oil change requested at time of booking in addition to the recall. Offered no apologies for failure to complete the req Service failed to complete the oil change requested at time of booking in addition to the recall. Offered no apologies for failure to complete the request or offers to complete service. The service for air bag replacement left dirt and dust all over dashboard without cleaning. More
Good service I did not feel any pressure from the service representative, who took care of what I needed without any harassment, as I run into often when I visited I did not feel any pressure from the service representative, who took care of what I needed without any harassment, as I run into often when I visited other car shops. More
Super slow service It tooK over a hour just to get a oil change and a tire rotation. Also the service department didn't open up on time. There were a long line of cars w It tooK over a hour just to get a oil change and a tire rotation. Also the service department didn't open up on time. There were a long line of cars waiting to get serviced while the service managers were just standing around and didn't open the service area till 7:35 am More
Best Car Buying Experience I Ever Had Negotiation was non-existent because they gave me a no hidden agendas lowest bid of any dealer in the area. No hard sell on extended warranties. The c Negotiation was non-existent because they gave me a no hidden agendas lowest bid of any dealer in the area. No hard sell on extended warranties. The car was ready for pickup precisely when promised. I could not have asked for a better car buying experience. My sales rep, Gary Bowman, was wonderful. More
Excellent service Phil Hughes provided excellent service on my Honda CRV. They completed the service in a timely manner and were even able to find and fix an annoying Phil Hughes provided excellent service on my Honda CRV. They completed the service in a timely manner and were even able to find and fix an annoying rattle on the car interior. More