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Phil Hughes Honda

Athens, GA

4.7
333 Reviews

3200 Atlanta Hwy

Athens, GA

30606

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Showing 333 reviews

January 15, 2016

General Service Good service and quick. Spoke to David on phone for appointment and then dealt with Jake at service dept. Usually deal with Sar and missed seeing him, More

by DJWOOD0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols, Jake Lovette
Jan 15, 2016 -

Phil Hughes Honda responded

Thanks for the positive review DJ! We are proud to hear that multiple members of our service department have provided you with great customer service! Sincerely, Lindsay Lucas, Marketing Director

January 14, 2016

Air Bag Recall I bought my civic in Duluth, but now I live close to Athens, so when I received my recall notice for my airbag, I took it to Phil Hughes Honda. They More

by BOGIE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols
Jan 15, 2016 -

Phil Hughes Honda responded

Thanks so much - we're happy to have earned your business! Please don't ever hesitate to request special assistance while your vehicle is being serviced! Sincerely, Lindsay Lucas, Marketing Director

January 13, 2016

Safety Recall Repair Safety recall repair was completed on my CRV. Although the mail notice from Honda indicated only airbag inflator replacements, the staff completed tw More

by LATIMER49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nichols
Jan 15, 2016 -

Phil Hughes Honda responded

Your safety and satisfaction is our #1 concern! I'm glad David was able to provide a great experience for your CRV recall service. Please don't hesitate to reach out to us if you have any issues! Sincerely, Lindsay Lucas, Marketing Director

January 12, 2016

A professional and courteous experience. Jake was very helpful on the phone when I called to set appointment. He met me when I drove up, explained all in a polite and courteous fashion. Upo More

by patrickfisher37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake Lovette
Jan 15, 2016 -

Phil Hughes Honda responded

Patrick, I'm so glad Jake provided such wonderful customer service during your visit! We appreciate you taking the time to post a review, I'll make sure that Jake is aware of what a positive impact he had on your experience! Sincerely, Lindsay Lucas, Marketing Director

January 11, 2016

Great Service, Great Dealership! Phil Hughes Honda has exceeded my expectations for a car dealership. From the purchase of my car to the continued detailed service I received--unbelie More

by jathiel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Bowman, Jake Lovette
Jan 15, 2016 -

Phil Hughes Honda responded

Wow - thank you so very much for your kind words! We are thrilled we were able to provide such a positive experience for you from beginning to end of the sales process and proud that you will be a lifetime Phil Hughes Honda customer! Sincerely, Lindsay Lucas, Marketing Director

January 11, 2016

Service trip Honda Element Service failed to complete the oil change requested at time of booking in addition to the recall. Offered no apologies for failure to complete the req More

by CINDYDANIEL1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Brownlow
January 10, 2016

Good service I did not feel any pressure from the service representative, who took care of what I needed without any harassment, as I run into often when I visited More

by ZHUANGHONG08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carson
Jan 15, 2016 -

Phil Hughes Honda responded

Wonderful! I'm glad you feel that you were provided the best possible service to your vehicle, but even happier that you did not feel pressured. Thanks for being a loyal Phil Hughes customer! Sincerely, Lindsay Lucas, Marketing Director

January 07, 2016

Super slow service It tooK over a hour just to get a oil change and a tire rotation. Also the service department didn't open up on time. There were a long line of cars w More

by BAILEYBRADY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
January 07, 2016

Best Car Buying Experience I Ever Had Negotiation was non-existent because they gave me a no hidden agendas lowest bid of any dealer in the area. No hard sell on extended warranties. The c More

by TFREEDMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Buffington, Gary Bowman, Jerry Gay
Jan 15, 2016 -

Phil Hughes Honda responded

Great! We always strive to be 100% upfront and honest with all customers so that they feel comfortable with the entire sales process here at Phil Hughes. So glad Gary provided you with top level sales service! Hope you are enjoying your new vehicle! Sincerely, Lindsay Lucas, Marketing Director

January 07, 2016

Excellent service Phil Hughes provided excellent service on my Honda CRV. They completed the service in a timely manner and were even able to find and fix an annoying More

by MH2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Carson
Jan 15, 2016 -

Phil Hughes Honda responded

Thank you for the kind review! We're happy to have you as a Phil Hughes customer. No one deserves to deal with an annoying rattle in their vehicle!! Sincerely, Lindsay Lucas, Marketing Director

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