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Phil Hughes Honda

Athens, GA

4.6
299 Reviews

3200 Atlanta Hwy

Athens, GA

30606

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Showing 299 reviews

September 28, 2024

While our CR-V was getting an oil change, an issue was discovered with the power steering box. Parts were ordered and repairs made while my wife drove a loaner (Civic). Warranty covered all repairs minu More

by jamesmcausey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raytez Jenkins
Sep 29, 2024 -

Phil Hughes Honda responded

Thanks, James, for sharing about your experience with Phil Hughes Honda. We appreciate your business and hope to see you again soon!

September 26, 2024

Service advisor was was very helpful and friendly Good job kept me informed during my service visit More

by Crv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Marvin
Sep 27, 2024 -

Phil Hughes Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 25, 2024

Every staff member in this company is awesome. Chuck was my service representative. He let me know after the tech checked my car that the only problem was windshield wipers needed to be replaced. More

by hwhardy69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck, Jake Lovette, Bret Marvin
Sep 26, 2024 -

Phil Hughes Honda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 24, 2024

The employees are friendly and knowledgeable and very helpful. Over the years I’ve been especially pleased with the Service Department. Their work has been outstanding and completed in a timely manner. More

by Maisie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Morei
Sep 26, 2024 -

Phil Hughes Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Hughes Honda, we look forward to having you as a valued customer for many years to come!

September 21, 2024

Excellent service, the service person was Chuck and he was very knowledgeable and the manager also helpful More

by Deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Sep 22, 2024 -

Phil Hughes Honda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Deb, and we are thrilled that you found your experience with Chuck here at Phil Hughes Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

September 20, 2024

Not where I purchased the car, but they are my dealer of choice in my area. Work is under warranty and completed in a timely fashion More

by Mrs Magoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck
Sep 22, 2024 -

Phil Hughes Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 18, 2024

1st visit with my2021 Pilot. Had appt at 2 for oil change. Ready at 3! Great job…. wish you had a customer waiting area with coffee and refreshments and a tv to better pass time� More

by fbaker7105
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Sep 19, 2024 -

Phil Hughes Honda responded

Fred, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 17, 2024

Excellent service performed in timely manner. Cost explained before service and results explained following service. More

by ble1120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Harris
Sep 17, 2024 -

Phil Hughes Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 17, 2024

Service Rep. Matt J. was very courteous, professional, knowledgeable and efficient. My appointment was on time and cost of service was competitive. I would recomm More

by tlturman
Recommend Dealer
Yes
Employees Worked With
Matt Joiner
Sep 18, 2024 -

Phil Hughes Honda responded

It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phil Hughes Honda!

September 13, 2024

Great people! Great service! Everyone was helpful and friendly! When I'm ready for a new car, I will return! More

by ang.e.bryant1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Lovette
Sep 13, 2024 -

Phil Hughes Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phil Hughes Honda. We look forward to having you as one of our valued customers for many more years to come!