Phil Hughes Honda
Athens, GA
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great service I had a problem with the sun visor and the Phil Hughes Honda service took it on itself to replace it at no cost, after they have learned that the same I had a problem with the sun visor and the Phil Hughes Honda service took it on itself to replace it at no cost, after they have learned that the same item was replaced 3 yrs ago. Thank you. More
Never a bad experience I've been coming to this location for about 4 years. We are a Honda family from as far back as I can remember. The guys at Phil Hughes have always t I've been coming to this location for about 4 years. We are a Honda family from as far back as I can remember. The guys at Phil Hughes have always treated me with respect and have always been up front with me about what is needed for my car, despite the stereotypes of being a "young female at the mechanics". My father visited last year and his battery randomly died in his Accord, and the guys got him sorted super fast without delayed any of the fun of their visit. My most recent experience was an oil change, tire rotation, and transmission check -- I had accidentally made the appt for Thursday instead of Wednesday and only realized it when I was at the dealership, but they not only happily serviced my car but they did it in the time quoted and over lunch! AND they told me my tires didn't need rotating (which honestly I wouldn't have known either way) so I didn't get charged for that. I actually *enjoy* visiting this dealership, love having the internet access, trust the service team, and appreciate their patient teachings whenever I have any questions. Thank you guys! More
#1 Dealer I've Dealt with My Honda Accord that I purchased used from a totally different dealer in July 2015 began having oil consumption problems in December 2015, (as much a My Honda Accord that I purchased used from a totally different dealer in July 2015 began having oil consumption problems in December 2015, (as much a 1 quart in 225 miles and on average 2.5 quarts per 1000 miles) . I contacted Honda Corp to have them tell me basically get lost even though a lawsuit over this very same issue with a $17.2 million judgement against them took place. Also in the judgement from the lawsuit an extended warranty up to 125000 miles for all owners with affected vehicles was to be put in place. I can tell Honda took it seriously considering they wouldn't even honor the warranty. 20-30 phone call later and ATLEAST 20 hours with 2 calls over 3 hours each and dozens of different people I stills got nowhere even though multiple people from Honda told me that Honda should be responsible but it was above their pay grade and they couldn't do anything for me. As a last ditch effort I took it to Phil Hughes and even though it isn't fixed yet they ARE doing something and working towards getting this fixed for me. The only way I will ever buy a Honda again is at Phil Hughes in Athens Georgia. If it wasn't for these guys I would be adamant about never even taken a ride in a Honda vehicle again. More
Staff was helpful. The staff was very helpful and friendly. I would certainly use this dealership again. The bathrooms were very clean and orderly. Great job on fixing The staff was very helpful and friendly. I would certainly use this dealership again. The bathrooms were very clean and orderly. Great job on fixing my flat tire. More
Oil Change and Service When my golden wrench shows up, I know to schedule a visit at My Honda Dealorship for care and concern! Bill scheduled me when I could come in. Bill When my golden wrench shows up, I know to schedule a visit at My Honda Dealorship for care and concern! Bill scheduled me when I could come in. Bill came out to greet me upon arrival and told me the level of care required and the cost of the care. He listened to my concern and took excellent care to deliver my car on time for my next appointment. A wonderful experience right down to the coffee and a sweet treat! More
Positive and thorough Oil change and tire rotation. Car was detailed. All employees were helpful ans positive. Nice work area and wifi to allow customer to get work d Oil change and tire rotation. Car was detailed. All employees were helpful ans positive. Nice work area and wifi to allow customer to get work done while waiting More
Excellent I went for scheduled oil change and tire rotation. Service was handled very professionally and the service was performed quickly. David was knowledg I went for scheduled oil change and tire rotation. Service was handled very professionally and the service was performed quickly. David was knowledgeable and courteous. He even when the extra mile to switch the mailings so that my wife received notices about her Accord and I receive the notice about my Accord. I will recommend this service centers to others. More
Quality of Service My appointment was with David Nichols. He was courteous and knowledgeable. My car was ready in a couple of hours. I received great service and woul My appointment was with David Nichols. He was courteous and knowledgeable. My car was ready in a couple of hours. I received great service and would recommend Phil Hughes to all my friends. More
Major parts repair. They were friendly, helpful, and honest. They replaced everything quickly and efficiently. The time frame given was spot on and the quote was close. I They were friendly, helpful, and honest. They replaced everything quickly and efficiently. The time frame given was spot on and the quote was close. I only wish that on spending $1,000 for repairs, I would have gotten a vacuum or a window clean. But other than that, I was very happy with the service given! More
Always a good service visit It's always nice to go somewhere where they appreciate your business. I believe Phil Hughes Honda appreciates my business and I will go Back for my n It's always nice to go somewhere where they appreciate your business. I believe Phil Hughes Honda appreciates my business and I will go Back for my next service More