Phil Hughes Honda
Athens, GA
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#1 Dealer I've Dealt with My Honda Accord that I purchased used from a totally different dealer in July 2015 began having oil consumption problems in December 2015, (as much a My Honda Accord that I purchased used from a totally different dealer in July 2015 began having oil consumption problems in December 2015, (as much a 1 quart in 225 miles and on average 2.5 quarts per 1000 miles) . I contacted Honda Corp to have them tell me basically get lost even though a lawsuit over this very same issue with a $17.2 million judgement against them took place. Also in the judgement from the lawsuit an extended warranty up to 125000 miles for all owners with affected vehicles was to be put in place. I can tell Honda took it seriously considering they wouldn't even honor the warranty. 20-30 phone call later and ATLEAST 20 hours with 2 calls over 3 hours each and dozens of different people I stills got nowhere even though multiple people from Honda told me that Honda should be responsible but it was above their pay grade and they couldn't do anything for me. As a last ditch effort I took it to Phil Hughes and even though it isn't fixed yet they ARE doing something and working towards getting this fixed for me. The only way I will ever buy a Honda again is at Phil Hughes in Athens Georgia. If it wasn't for these guys I would be adamant about never even taken a ride in a Honda vehicle again. More
Staff was helpful. The staff was very helpful and friendly. I would certainly use this dealership again. The bathrooms were very clean and orderly. Great job on fixing The staff was very helpful and friendly. I would certainly use this dealership again. The bathrooms were very clean and orderly. Great job on fixing my flat tire. More
Oil Change and Service When my golden wrench shows up, I know to schedule a visit at My Honda Dealorship for care and concern! Bill scheduled me when I could come in. Bill When my golden wrench shows up, I know to schedule a visit at My Honda Dealorship for care and concern! Bill scheduled me when I could come in. Bill came out to greet me upon arrival and told me the level of care required and the cost of the care. He listened to my concern and took excellent care to deliver my car on time for my next appointment. A wonderful experience right down to the coffee and a sweet treat! More
Positive and thorough Oil change and tire rotation. Car was detailed. All employees were helpful ans positive. Nice work area and wifi to allow customer to get work d Oil change and tire rotation. Car was detailed. All employees were helpful ans positive. Nice work area and wifi to allow customer to get work done while waiting More
Excellent I went for scheduled oil change and tire rotation. Service was handled very professionally and the service was performed quickly. David was knowledg I went for scheduled oil change and tire rotation. Service was handled very professionally and the service was performed quickly. David was knowledgeable and courteous. He even when the extra mile to switch the mailings so that my wife received notices about her Accord and I receive the notice about my Accord. I will recommend this service centers to others. More
Quality of Service My appointment was with David Nichols. He was courteous and knowledgeable. My car was ready in a couple of hours. I received great service and woul My appointment was with David Nichols. He was courteous and knowledgeable. My car was ready in a couple of hours. I received great service and would recommend Phil Hughes to all my friends. More
Major parts repair. They were friendly, helpful, and honest. They replaced everything quickly and efficiently. The time frame given was spot on and the quote was close. I They were friendly, helpful, and honest. They replaced everything quickly and efficiently. The time frame given was spot on and the quote was close. I only wish that on spending $1,000 for repairs, I would have gotten a vacuum or a window clean. But other than that, I was very happy with the service given! More
Always a good service visit It's always nice to go somewhere where they appreciate your business. I believe Phil Hughes Honda appreciates my business and I will go Back for my n It's always nice to go somewhere where they appreciate your business. I believe Phil Hughes Honda appreciates my business and I will go Back for my next service More
Terrible Auto accident I am a 50 year old female who has purchased several vehicles, however this time was different. This time I had for the first time in my life been in I am a 50 year old female who has purchased several vehicles, however this time was different. This time I had for the first time in my life been in a terrible auto accident in which my vehicle was totaled. My husband spent hours researching the safest midsize SUV and the Honda CRV hit the bill. I was also in a lot of pain when purchasing the vehicle. The dealership gave me and my husband a GREAT deal and the closing was quick and painless. THANK YOU More
Nice people but a bit disapointed with the vehicle quality I enjoyed the friendliness of the sales rep and they were able to get us financing regardless of a less then stellar credit. However I am a bit disapp I enjoyed the friendliness of the sales rep and they were able to get us financing regardless of a less then stellar credit. However I am a bit disappointed in the quality of the vehicle. It was bought as is and with no warranty. Unfortunately either they didn't do a very in-depth inspection of the van or they did and didn't tell us all the little issues it had. Took it to two different mechanics including the Honda dealership and I was shocked at all the little yet costly issues it had. More