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Phil Hughes Honda

Athens, GA

4.6
299 Reviews

3200 Atlanta Hwy

Athens, GA

30606

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Showing 299 reviews

November 01, 2024

Good service. No surprises, no problems. Will return for all maintenance for our 2016 CR/V. More

by bobbiepate79
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Brownlow
Nov 03, 2024 -

Phil Hughes Honda responded

Bobbie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Hughes Honda, we look forward to having you as a valued customer for many years to come!

November 01, 2024

I’ve bought 8 cars from here that’s saying a lot, the good hospitality keeps me coming back. More

by Ric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Everett
Nov 03, 2024 -

Phil Hughes Honda responded

Ric, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Hughes Honda. We appreciate you being a loyal customer!

November 01, 2024

Personable, helpful staff. Service has been on point. All requested items were addressed by the staff that helped us. More

by nvrquitt69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah , Bret Marvin
Nov 03, 2024 -

Phil Hughes Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback!

October 30, 2024

Review: Misleading and Untrustworthy Service Department I recently took my 2003 Honda Civic DX to this dealership’s service department to diagnose a coolant leak and smoke coming from the fro More

by ethann54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin, Bret Marvin
Nov 02, 2024 -

Phil Hughes Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 28, 2024

Courteous and helpful. Nothing but good experiences so far, from new car purchase to service done. Would recommend! More

by Chrisdansamsmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Oct 29, 2024 -

Phil Hughes Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 24, 2024

Excellent customer service. Service advisors were knowledgeable about your Honda. On-time service completion. And a clean facility. I will definitely go back for my car schedu More

by Homebodytony30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bret Marvin
Oct 24, 2024 -

Phil Hughes Honda responded

Thank you, Tony! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Phil Hughes Honda. We look forward to having you as one of our valued customers for many more years to come!

October 24, 2024

Excellent service all the time. Thanks to Mr. Matt and his team for the great assistance. We live in Evans and drive all the way to Athens just to have our car seviced by this trust More

by LJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Joiner
Oct 25, 2024 -

Phil Hughes Honda responded

LJ, Thank you so much for your excellent review! We are so glad that Matt had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phil Hughes Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

October 22, 2024

I had an appointment and was able to change it to earlier time. Everyone was very friendly and service was fast. Did not mind waiting at all. More

by Twinktoes49wanmcd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot her name
Oct 22, 2024 -

Phil Hughes Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 22, 2024

Rob was excellent in getting my car in for windshield replacement. Got me a loaner too More

by susanchambers7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 22, 2024 -

Phil Hughes Honda responded

Thank you, Susan! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Hughes Honda.

October 17, 2024

Everyone was friendly,courteous,& polite. Kept me informed and updated on wait times and progress of work being done. More

by cbee116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Everett
Oct 18, 2024 -

Phil Hughes Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Hughes Honda!

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