Phil Fitts Ford & Lincoln - Service Center

Repair work was excellent. Kenny stepped me through and kept me in touch during the entire process. Thanks, Kenny. Kenny stepped me through and kept me in touch during the entire process. Thanks, Kenny. More

Getting my car serviced has never been easier. Kind and courteous employees. Quick and efficient. Pleased with the service. Thank you! Kind and courteous employees. Quick and efficient. Pleased with the service. Thank you! More

Wow what a great experience! ! To be perfectly honest I do not like my car. I drive a ford eco sport. I have never had a ford before and have had nothing but trouble with it. Firs ! To be perfectly honest I do not like my car. I drive a ford eco sport. I have never had a ford before and have had nothing but trouble with it. First time coming to this dealership and WOW everyone was so nice and efficient that it makes me want to always have a ford so that I can continue to go there! I have never been to a dealership or a body shop that has been this great before. More

COMMUNICATION WAS EXCELLENT AND I FELT MY CONCERS WERE ADDRESSED AND TAKEN CARE OF. ALSO MY CAR WAS CLEAN WHEN I PICKED IT UP. ADDRESSED AND TAKEN CARE OF. ALSO MY CAR WAS CLEAN WHEN I PICKED IT UP. More

The service is exceptional. Tony in the body shop is a remarkable worker who goes above and beyond. Pam is exceptional as well. Tony in the body shop is a remarkable worker who goes above and beyond. Pam is exceptional as well. More

All of the employees were great but waiting 3 hours for oil and filter changes was ridiculous. I was informed that they didn't have the correct filter on hand for my oil change which had been scheduled fo oil and filter changes was ridiculous. I was informed that they didn't have the correct filter on hand for my oil change which had been scheduled for weeks. Secondly, I don't know who needs to change so many of my saved settings on the truck but every other oil change my truck settings are changed to metric and I have since learned how to change it back. But since this last visit, when I start my truck the radio no longer turns on to the last station I was playing (XM or FM) and it won't stop asking me about "updating on WiFi". Every time I start my truck the radio plays static and I have to cycle through the prompts concerning updating over WiFi before I can drive anywhere. The worst part is that I cannot figure out how to fix these last 2 issues. It is very frustrating when resetting the mileage is a simple matter and here I am nearly a month later still trying to figure out how to fix the radio and discontinue the WiFi prompts. More

Very professional, kind, work is done quickly and done well Staff is outstanding. Thank you well Staff is outstanding. Thank you More

They always take the best care of my vehicle friendly and helpful absolutely the best helpful absolutely the best More

Hello, this place served me very well. I loved the way they provided. Calm and I loved the way they provided. Calm and More

This dealership always gives good service. Every member of their staff is courteous, knowledgeable and professional. Every member of their staff is courteous, knowledgeable and professional. More