Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
529 Reviews of Phil Fitts Ford & Lincoln - Service Center
They did what they were supposed to and brought my truck back cleaner than it left. back cleaner than it left. More
Service is a joke. Broken catalytic converter and Phil Fitts Ford refused to fix it. Taken to another dealer and it's fixed under warranty. They lie and wanted 700 doll Broken catalytic converter and Phil Fitts Ford refused to fix it. Taken to another dealer and it's fixed under warranty. They lie and wanted 700 dollars to fix a exhaust with a rig job. Will never return. 3 cars bought here. Never again. Kenny in service is a liar. Do not do business here More
Fantastic service ! Timely and efficient, great prices as well. Highly recommend to anyone ! Support local. Timely and efficient, great prices as well. Highly recommend to anyone ! Support local. More
No complaints for the dealership or salesman at phil phitts at this time. I am very happy. phitts at this time. I am very happy. More
I brought my vehicle in for repair after a collision with a deer. Tony and his staff are top-notch and the best in the business!! They took the time to explain everything in detail and were overly helpful a deer. Tony and his staff are top-notch and the best in the business!! They took the time to explain everything in detail and were overly helpful throughout the entire process. I was provided a loaner vehicle throughout the repair, to offset rental costs and ease the inconvenience of being without my vehicle throughout the repair process. Paula called me with updates numerous times and to make sure I was happy with the loaner and to see how things were going. Those calls were totally unexpected but very much appreciated (I never had another shop care as much as they did). My vehicle was repaired quickly and looks like new (inside and out). The detailing they performed was a pleasant surprise when I got back into my vehicle to find that it was immaculate! I would recommend Phil Fitts, Tony Oliva, and Paula Miller 100 out of 100 times!! More
Albee Mangino was the best sales person I ever meet, I will definitely recommend phil Fitts Ford will definitely recommend phil Fitts Ford More
I had an appointment at 8 am for an oil change and coolant flush. Snice my wife and I had several appointments in town, she picked me up so we could go to our appointments. When our appointments wer coolant flush. Snice my wife and I had several appointments in town, she picked me up so we could go to our appointments. When our appointments were over, my wife dropped me off a few minutes after 3 pm and I still had to wait until 4 pm for the service on my truck to be finished. In addition to this, my truck has been washed twice in the nearly 2 years and 60,000 miles since I purchased my truck from Phil Fitts Ford. I continue to not understand why simple service takes so long whether I wait at the dealership or drop it off. My time is worth something and I am finding it difficult to justify 2-3 hours for The Works when I have an appointment. More
The service I had completed was done promptly and professionally. They did a very good job! professionally. They did a very good job! More