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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
540 Reviews

540 Reviews of Phil Fitts Ford & Lincoln - Service Center

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October 15, 2018

Service Excellent will always go back Sales and service A+ Albee is excellent Service is always good Will always recommend Will return as a customer More

by REBECCADH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny p
September 26, 2018

Oil change &state inspection Great service department. Kevin is the best! Very courteous. Good waiting area and coffee. I purchased the car from Albee and he always takes the More

by bhild01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
September 17, 2018

Nice Local Dealership Phil Fitts Ford has always been a great dealership for Sales and service. Just got a free oil change for my 6th one on my 2014 Ford Fusion. Highly rec More

by rchristoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
September 11, 2018

Another Enjoyable experience from Phill Fitts service staff! Thank you Again to the Entire service staff and especially Kevin Whitty!! Also Brian Hietch, and Becki Davison for coming over and see that our needs More

by keithlpalladino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison, Kevin Whitty
September 03, 2018

Only Shop at Phil Fitts! My husband and I have purchased 5 vehicles (2 new, 3 used) through Phil Fitts Ford. Anytime I've had an issue with anything regarding service, I deal More

by Dlyn03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Carter
August 26, 2018

Great service every time! I've been dealing with Phil Fitts Ford for 21 years. I like the service I receive. I'm always treated with respect and friendliness. Kenny exemplifies More

by ccdancer5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Carter
August 25, 2018

Excellent Service Staff, Excellent Customer Treatment Kevin Whitty and Kenny Carter are two of the most outstanding Service Representatives I have every dealt with at a dealership. They are efficient, cou More

by chrisnbuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Carter, Kevin Whitty
August 24, 2018

Very friendly Everyone at Phil Fitts are very friendly n helpful I love dealing with Albie he is very good at his job. He always goes the extra mile for u to get u More

by bakersecret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
August 20, 2018

Classy treatment every time. From the time you enter the service department, until you leave with your keys, the treatment and work are done with pure class. Nothing but pure clas More

by BNWORB1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
August 16, 2018

Wonderful and helpful . Everyone is always so pleasant. Service is good , actually look forward to chatting with the sales people Albee always finds the car we want, he's a More

by fiddlers2@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
Aug 17, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It means a lot to us that you use us for your vehicle needs. Thank you for being a great customer! If you ever need anything, please don't hesitate to give us a call!