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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
525 Reviews

525 Reviews of Phil Fitts Ford & Lincoln - Service Center

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July 16, 2018

Service I had the works done on my vehicle and asked that they clean my car little I was taken care of and everything was done and a noise I had in my wheel t More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review and for choosing our dealership for all of your vehicle needs. We are glad that you are satisfied with our service department and that you stop in and visit with our sales department! It is always great time getting to work with you, give us a call if you ever need anything else!

July 09, 2018

Inspection, tire rotation, fuel induction service Personnel friendly and all questions answered. Work done in a reasonable amount of time. I've never felt pressure to have any extra work done to veh More

by marilynpav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
Jul 11, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It means a lot to us that you chose our service department for you vehicle needs and that you were satisfied with the work done! If you ever have any questions or concerns, don't hesitate to call!

July 01, 2018

Inspection and "The works" I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work a More

by RAGOST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Jul 02, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for the great review! It means a lot to us that you keep coming to us for all of your vehicle needs and that you are always pleased with our service department! If you ever need anything, please don't hesitate to call. Thanks!

June 27, 2018

LAST VISIT IT WAS GREAT AS USUAL..EVERYONE TREATS YOU LIKE AN OLD FRIEND..BOUGHT MY LAST 6 CARS THERE EVEN THOUGH I HAVE TO DRIVE 15 MILES TO GET THERE WHILE HAV More

by SHUVLHED73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BOB MCCONNELL_SERVICE DEPT.
Jun 28, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for leaving this great review! We really appreciate you choosing us as your go to dealership. It is always a great time working with you! If you ever need anything or have any questions, feel free to give us a call at anytime!

June 25, 2018

Always excellent service Do a great job all around from selling to service . Have purchased my last 5 vehicles from this dealer and Mr. Carter as my salesperson More

by WARVELLK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Carter super to work with
Jun 27, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the awesome review and for choosing Phil Fitts for all of your vehicle needs! It really means a lot to us that you keep coming back. It is always a great time seeing you. If you ever need anything, please let us know.

June 15, 2018

Wanted to have my brakes checkedPhil Fitts Ford Phil Fitts Ford is an excellent place to service my Ford Escape. They are honest and always timely to get my vehicicle fixed. They are reasonably pric More

by marilee.oehling1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Jun 18, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for the review! It means a lot to us that you choose to get your vehicle serviced here and that you always have a pleasant visit. Thanks again, and remember if you ever have any questions about your vehicle, please don't hesitate to give us a call!

May 21, 2018

Recall handled quickly I got a recall notice on my Ford Fusion. I was able to get an appointment quickly and the work was done in a couple of hours. I have always had a good More

by rchristoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Phil Fitts Ford & Lincoln responded

Thank for the great review and for taking your car to us for all of your vehicle needs! It really means a lot to us. We are so glad that you had a good experience with our service department. Let us know if you ever need anything else, thanks!

May 14, 2018

Both items were taken care of. Both of the items I had issues with were taken care of. There was a little confusion on one item but worked out without any difficulty. I left the s More

by Robby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing our service department for your vehicle needs. We are glad that you were satisfied with the work done! If you ever need anything, please don't hesitate to call!

May 14, 2018

Very pleasant. Friendly, professional staff. Kenny, Bob and Kevin are all pleasant and extremely helpful. The appointment was completed in a timely manner. The mecha More

by tunangst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
May 15, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review and for choosing our service department to handle your vehicle needs! We really appreciate your business and we're glad that you were satisfied with your visit! If you have any questions, feel free to give us a call!

May 01, 2018

Quick and efficient My service was done quickly and efficiently by your service department. Thank you for this service and keep up the good work. The waiting area was ple More

by BNWORB1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McCormick
May 01, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for you review. We really appreciate your business and your decision to come to us for all of your vehicle needs!

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