Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
540 Reviews of Phil Fitts Ford & Lincoln - Service Center
Kenny Carter is the best service man...he rocks! Handled my recall service with professionalism. Great service, painless, thoughtful and efficient. Wouldn't go anywhere else for service. Top notch! Handled my recall service with professionalism. Great service, painless, thoughtful and efficient. Wouldn't go anywhere else for service. Top notch! Highly recommend Fitt's service team. More
It was great They did a great job did the service in less time than expected and washed and cleaned my truck inside as well a great job! They did a great job did the service in less time than expected and washed and cleaned my truck inside as well a great job! More
Good people. Never go anywhere else. Never given a reason too. Always put me first and take care of me and my family. Excellent service and pricing on vehicles Never go anywhere else. Never given a reason too. Always put me first and take care of me and my family. Excellent service and pricing on vehicles More
Great service department We have purchased our last 4 cars from Phil Fitts and use their service department for all of our needs. One time we went elsewhere (because it was cl We have purchased our last 4 cars from Phil Fitts and use their service department for all of our needs. One time we went elsewhere (because it was closer to our residence) and it didn't turn out well. We will gladly drive the additional miles to receive fast, friendly and competent service. And, Kenny in the service department couldn't be nicer or more accommodating! More
Efficient Service was handled in an efficient and timely manner. We have been dealing with Ford sales and service for many years and have found our experiences Service was handled in an efficient and timely manner. We have been dealing with Ford sales and service for many years and have found our experiences to be very satisfying. More
Great service Service experience was great. Tony explained the collision repair process and took care of all the details so that I didn’t have to worry about anythi Service experience was great. Tony explained the collision repair process and took care of all the details so that I didn’t have to worry about anything. And best of all I got my vehicle back quickly and the body work looks great. I would recommend Phil Fitts Body shop to anyone needing work done on their vehicle - any make or model. More
Well satisfied Treated very well by Tony in body shop. The person who worked on my car did a great job. Would definitely recommend them. Also did a really good job w Treated very well by Tony in body shop. The person who worked on my car did a great job. Would definitely recommend them. Also did a really good job washing my car. More
Redeemed! My previous encounter made me have to return 5 days later. The previous service was done very well, but nobody noticed my inspection sticker was due. My previous encounter made me have to return 5 days later. The previous service was done very well, but nobody noticed my inspection sticker was due. So I had to go right back. Kenny got me in the same day I called, and gave me excellent customer service. That made up for me having to go right back. Thank you! More
Great. Always great! The team at fitts has always taken good care of me. From sales to kenny in the service dept. Always! Always! Taken care of very well and accommodated. The team at fitts has always taken good care of me. From sales to kenny in the service dept. Always! Always! Taken care of very well and accommodated. Im 1.5 hours away now and still go back to them. When i need another ford..... Guess where im going. More
Could be more thorough Receipt says I declined tire rotation. They never asked. They did not check my inspection sticker so have to go back since due in October. Receipt says I declined tire rotation. They never asked. They did not check my inspection sticker so have to go back since due in October. More