Phil Fitts Ford & Lincoln - Service Center

Not fixed First my 2014 escape heater was only fixed for a few weeks. Then my 2015 focus still shuttering upon excalleration now that the warranty almost up. First my 2014 escape heater was only fixed for a few weeks. Then my 2015 focus still shuttering upon excalleration now that the warranty almost up. More

Service Dept. Spot on service with no issues at all. Kenny called when vehicle was ready to pickup and explained everything was completed. Performed inspection, ser Spot on service with no issues at all. Kenny called when vehicle was ready to pickup and explained everything was completed. Performed inspection, service required for mileage of vehicle as well as recall work and tire rotation. More

The guys at Phil Fitts make you feel like family! I can't say enough about the treatment we receive at Phil Fitts Ford Lincoln. Kevin (Parts & Service Director) is always willing to take time to catc I can't say enough about the treatment we receive at Phil Fitts Ford Lincoln. Kevin (Parts & Service Director) is always willing to take time to catch up to ensure everything is good. What was really great was that Greg the technician who performed the work was more than happy to show me the parts that were damaged and explained how he could get them working again! It was great to meet the person who was actually doing the work! More

Quick, Thorough, Helpful I trust Phil Fitts service. They always tell what needs to be done and why. I usually get a verbal estimate which is spot on. The work is done wel I trust Phil Fitts service. They always tell what needs to be done and why. I usually get a verbal estimate which is spot on. The work is done well and as quickly as possible. I like the communication they always give me about what is going on with my vehicle. They are friendly and courteous. I highly recommend their service to my friends and family More

Excellent service My car was taken into service at my appt time. The service was completed in a timely manner. My experience was excellent and I would recommend the ser My car was taken into service at my appt time. The service was completed in a timely manner. My experience was excellent and I would recommend the service department. More

Quick and easy oil change Very quick to schedule and very quick to complete the work. They called as soon as the car was done and ready to pick up. I would very much recommen Very quick to schedule and very quick to complete the work. They called as soon as the car was done and ready to pick up. I would very much recommend them. More

Service Department is excellent Excellent Service from Ken Carter. I have been using the service dept at this dealership for over 20 years. Ken is the reason to continue purchasing a Excellent Service from Ken Carter. I have been using the service dept at this dealership for over 20 years. Ken is the reason to continue purchasing at Phil Fitts. I always get an appointment timely, the wait time is always minimum, and have never had a negative experience. More

Great friendly service. I trust none other than Phil Fitts Ford to service my Ford F-150, Thunderbird and Lincoln MKZ. I really enjoy the courtesy and promptness of their sta I trust none other than Phil Fitts Ford to service my Ford F-150, Thunderbird and Lincoln MKZ. I really enjoy the courtesy and promptness of their staff. More

was not fully informed. i wish i would of known i needed to apply for and use a ford credit card to get a tire rebate. i think this service center should not of charged me fo i wish i would of known i needed to apply for and use a ford credit card to get a tire rebate. i think this service center should not of charged me for an alignment because of this issue. More