Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
540 Reviews of Phil Fitts Ford & Lincoln - Service Center
Good Sales and Service I have always found the personnel at Phil Fitts Ford to be friendly and helpful. They have taken good care of me and my cars. I have always found the personnel at Phil Fitts Ford to be friendly and helpful. They have taken good care of me and my cars. More
Excellent Very efficient and efficient service. I was able to drop off my car and pick it up the next day. All was done within the time frame they gave me Very efficient and efficient service. I was able to drop off my car and pick it up the next day. All was done within the time frame they gave me More
Fast, friendly service I called Kenny on a Thursday to schedule a service appointment, he was able to schedule me the next day. This helped out tremendously since I work swi I called Kenny on a Thursday to schedule a service appointment, he was able to schedule me the next day. This helped out tremendously since I work swing shifts, I was not expecting to be scheduled that quick. Kenny was very professional from the time I spoke to him on the phone, until my appointment was completed. I was very impressed with everything!! More
Very fast and professional! Have been dealing there for years and have never been disappointed! Very professional and courteous sales and service staff. Large selection of cars a Have been dealing there for years and have never been disappointed! Very professional and courteous sales and service staff. Large selection of cars and trucks to choose from. More
fast and on the ball. saying fast is obvious, on the ball took Kenny at the service desk. notifying me of future repairs and offering to make arrangements was helpful. than saying fast is obvious, on the ball took Kenny at the service desk. notifying me of future repairs and offering to make arrangements was helpful. thanks again Kenny, be calling soon. More
Good service Ken helped me with my truck issue and kept me posted throughout the process. It was a hard troubleshoot and they stayed on it. I would definitely re Ken helped me with my truck issue and kept me posted throughout the process. It was a hard troubleshoot and they stayed on it. I would definitely recommend them for service. More
Very Good ! Tony was great ! Anytime I called him he always was there for me , very friendly and knew what he was talking about and worked me in at my convenienc Tony was great ! Anytime I called him he always was there for me , very friendly and knew what he was talking about and worked me in at my convenience even when I had to re-schedule a few times , Thank You More
Great service. We were happy with the professional and kind service.the autobody manager tony and michelle couldnt have been any nicer.our 2018 escape looks new agai We were happy with the professional and kind service.the autobody manager tony and michelle couldnt have been any nicer.our 2018 escape looks new again. More
Service Excellent service as usual. Go out of their way to make sue the customer is cared for. Would recommend them to other people. Very pleasant to work Excellent service as usual. Go out of their way to make sue the customer is cared for. Would recommend them to other people. Very pleasant to work with. More
Unhappy cusomer Brought my 2014 escape in for a new battery after reading on internet how it can mess up the window wipers I did not want to take the chance on going Brought my 2014 escape in for a new battery after reading on internet how it can mess up the window wipers I did not want to take the chance on going anywhere else Big mistake a few hours later we were traveling home and the wipers started running full speed and would not shut off brought it back nest morning and your service dept told us the problem is not connected with the battery replacement Big coincidence it is now going to cost me another $400 plus over and above the $200 I spent I cannot believe the problem is not connected but I don’t have a leg to stand on Si much for trusting the dealership More