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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
540 Reviews

540 Reviews of Phil Fitts Ford & Lincoln - Service Center

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June 17, 2019

Excellent service Took my car when my appointment was scheduled for. Service was completed in a timely manner. They even washed my car. Very pleased with the service More

by Kj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
June 07, 2019

State inspection Service did what they said in a timely manor. The car wash was the best I have seen at the dealership no water dripping and no dirty spots. More

by RBUKOWSK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
June 06, 2019

Service new.used Lincoln mkx They addressed our concerns on our new car and checked it all out. They were very good at explaining everything to us. We were very pleased. More

by trmslm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2019

Good service Staff was very nice and the work was very good. I would definitely recommend them to my friends. The price was very reasonable and service was prompt More

by burtonrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2019

Excellent Service Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeab More

by djb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
May 23, 2019

Awesome Service I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I a More

by sandif16105
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
May 23, 2019

Tires and works Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Than More

by setandkill
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
May 21, 2019

Always a Good experience I have always taken my Ford Fusion back to Phil Fitts for oil changes and tire rotations with “The Works” service. This keeps my car running right and More

by rchristoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
May 09, 2019

Remaining Issues The customer service is A+ , but there are so many issues left unresolved 🙄 Matters that should be fixed and by warranty or tuneup. Money being dishe More

by TCBURLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
May 06, 2019

Excellent Timely , understanding and friendly. They took the time to bring me home pick me up and also wait for a phone in payment. Perfect service More

by SHOWELLS74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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