Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
540 Reviews of Phil Fitts Ford & Lincoln - Service Center
Excellent service Took my car when my appointment was scheduled for. Service was completed in a timely manner. They even washed my car. Very pleased with the service Took my car when my appointment was scheduled for. Service was completed in a timely manner. They even washed my car. Very pleased with the service More
State inspection Service did what they said in a timely manor. The car wash was the best I have seen at the dealership no water dripping and no dirty spots. Service did what they said in a timely manor. The car wash was the best I have seen at the dealership no water dripping and no dirty spots. More
Service new.used Lincoln mkx They addressed our concerns on our new car and checked it all out. They were very good at explaining everything to us. We were very pleased. They addressed our concerns on our new car and checked it all out. They were very good at explaining everything to us. We were very pleased. More
Good service Staff was very nice and the work was very good. I would definitely recommend them to my friends. The price was very reasonable and service was prompt Staff was very nice and the work was very good. I would definitely recommend them to my friends. The price was very reasonable and service was prompt More
Excellent Service Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeab Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeable. Thanks! More
Awesome Service I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I a I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I am in for my Service. The guys that give me a ride to and from the dealership are just as nice and I always appreciate this since I work from home and need to get back and plugged in right away or on a conference call. More
Tires and works Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Than Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Thank you Kenny More
Always a Good experience I have always taken my Ford Fusion back to Phil Fitts for oil changes and tire rotations with “The Works” service. This keeps my car running right and I have always taken my Ford Fusion back to Phil Fitts for oil changes and tire rotations with “The Works” service. This keeps my car running right and the tires lasting long. Cars and tires aren’t cheap, so regular maintenance helps my investment last. Service personnel like Kenny are great to work with when I come in to the dealership. More
Remaining Issues The customer service is A+ , but there are so many issues left unresolved 🙄 Matters that should be fixed and by warranty or tuneup. Money being dishe The customer service is A+ , but there are so many issues left unresolved 🙄 Matters that should be fixed and by warranty or tuneup. Money being dished out left and right 🙄 More
Excellent Timely , understanding and friendly. They took the time to bring me home pick me up and also wait for a phone in payment. Perfect service Timely , understanding and friendly. They took the time to bring me home pick me up and also wait for a phone in payment. Perfect service More