Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
540 Reviews of Phil Fitts Ford & Lincoln - Service Center
door latch recall they were excellent, made quick service appointment , scheduling was good, people were friendly and courtious, i dealt with the body shop for this rec they were excellent, made quick service appointment , scheduling was good, people were friendly and courtious, i dealt with the body shop for this recall . they have always been helpful and competant More
Excellent customer service and body work!! I was in an accident.. and Tony took care of everything for me! And went above and beyond to accommodate me! My car looks new inside and out!!!! I was in an accident.. and Tony took care of everything for me! And went above and beyond to accommodate me! My car looks new inside and out!!!! More
Great Experience! No appointment showing for the time given to me by my sales person, but Kenny worked me and the service was quick and efficient! Thank YOU! No appointment showing for the time given to me by my sales person, but Kenny worked me and the service was quick and efficient! Thank YOU! More
Very Pleased My battery was replaced quick and efficiently. Good service!!! Will continue to bring my vehicle here for years to come. Always a pleasure working wit My battery was replaced quick and efficiently. Good service!!! Will continue to bring my vehicle here for years to come. Always a pleasure working with the service writers and also being able to speak with the technicians as well. More
Kevin and Kenny in Service Are EXCELLENT Friendly, professional, accommodating, helpful, easy to work with - sums up my experiences with the Service Dept at Phil Fitts Ford. The service is th Friendly, professional, accommodating, helpful, easy to work with - sums up my experiences with the Service Dept at Phil Fitts Ford. The service is the reason I keep returning to this dealership for over 20 years. More
Great 1st service encounter on my F-150 here! The technician gave me a rundown on the oil change and other items done with the "Works Package, He also showed me some things I specifically asked ab The technician gave me a rundown on the oil change and other items done with the "Works Package, He also showed me some things I specifically asked about including how update the the "oil change" system after the oil/filter is changed. I will not need to make updates but was curious as how it is done since I had read about it. I also stopped to see the salesman who I purchased my truck from and thanked him again for the info on getting my truck serviced. Thanks Phill Phitts Ford!!!! More
Helpful Phil Fitts was helpful when I was in an unexpected emergency. They got me right in and right out with having to wait all day. Phil Fitts was helpful when I was in an unexpected emergency. They got me right in and right out with having to wait all day. More
Service I like doing business at Phil Fitts Ford. The service is excellent and the representatives are thorough and professional. Ken your the best service re I like doing business at Phil Fitts Ford. The service is excellent and the representatives are thorough and professional. Ken your the best service rep! More
Great Service As always, Phil Fitts and staff never disappoint! Recently I was in for service on my F-150. Called a few days prior, and set up a day and time that w As always, Phil Fitts and staff never disappoint! Recently I was in for service on my F-150. Called a few days prior, and set up a day and time that worked for me, as I walked in I was properly greeted. Service appointment went nice and quick, as I was waiting, I wandered around and talked amongst other staff members! Phil Fitts never disappoints! More
2018 Ford Ecosport I called for service because I was stopped along the road by another concerned driver letting me know that something was hanging very low to the groun I called for service because I was stopped along the road by another concerned driver letting me know that something was hanging very low to the ground underneath my car. When I called for an appointment, the service scheduler accomodated my crazy work schedule and got me in ASAP. The shield underneath the vehicle had gotten torn by something on the road, and I had not even realized it was hanging. They fixed the problem quicky and sent me on my way. Thanks for the great service! More