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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
540 Reviews

540 Reviews of Phil Fitts Ford & Lincoln - Service Center

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September 09, 2019

door latch recall they were excellent, made quick service appointment , scheduling was good, people were friendly and courtious, i dealt with the body shop for this rec More

by DPRO2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2019

Excellent customer service and body work!! I was in an accident.. and Tony took care of everything for me! And went above and beyond to accommodate me! My car looks new inside and out!!!! More

by rmmcconahy0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2019

Great Experience! No appointment showing for the time given to me by my sales person, but Kenny worked me and the service was quick and efficient! Thank YOU! More

by jblader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
August 28, 2019

Very Pleased My battery was replaced quick and efficiently. Good service!!! Will continue to bring my vehicle here for years to come. Always a pleasure working wit More

by MAROFIST5193
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Craft
August 02, 2019

Kevin and Kenny in Service Are EXCELLENT Friendly, professional, accommodating, helpful, easy to work with - sums up my experiences with the Service Dept at Phil Fitts Ford. The service is th More

by chrisnbuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Carter, Kevin Whitty
July 19, 2019

Great 1st service encounter on my F-150 here! The technician gave me a rundown on the oil change and other items done with the "Works Package, He also showed me some things I specifically asked ab More

by wmatusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2019

Helpful Phil Fitts was helpful when I was in an unexpected emergency. They got me right in and right out with having to wait all day. More

by murphysdesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Carter,, Kevin Whitty
July 18, 2019

Service I like doing business at Phil Fitts Ford. The service is excellent and the representatives are thorough and professional. Ken your the best service re More

by RONNOTLOST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
July 15, 2019

Great Service As always, Phil Fitts and staff never disappoint! Recently I was in for service on my F-150. Called a few days prior, and set up a day and time that w More

by Jyaksich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
June 23, 2019

2018 Ford Ecosport I called for service because I was stopped along the road by another concerned driver letting me know that something was hanging very low to the groun More

by ljjones6574
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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