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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
540 Reviews

540 Reviews of Phil Fitts Ford & Lincoln - Service Center

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November 13, 2019

Outstanding I had the works package done on my 2017 F-150 Raptor. They did a nice job. Outstanding service in a timely matter. I’ll be going back. I have done bus More

by JUNGLE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
November 01, 2019

Pepair Excellent repair done on my 2015 Hyundai Sonata. Looks like brand new. Scott was very easy to deal with and explained when and how the repair took pla More

by marrich94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
October 31, 2019

another great visit to phil fitts kenny keeps you in the loop during repairs and gives mind easing advice on what you should have done to keep your vehicle in perfect running shape. More

by TIMOTHYAHOFFMAN57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kenny carter
October 24, 2019

GREAT!!! Because you have a Great bunch of people working there! Very nice and polite and courteous. Ford is my #1 pick for vehicles and phill fitts makes is b More

by ljizzy1502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 22, 2019

My problem was solved very quickly. I had an unusual smell in the vehicle, the service staff found it was from a rodent's nest on top of the engine and removed it. More

by Robby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason (service)
October 18, 2019

Quick and accurate service. As always, Kenny Carter got me in and out in a hurry with an accurate service appointment. He is one of your best employees, for sure. More

by BNWORB1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
October 17, 2019

Body repair Tony did an amazing job making sure my car looked good as new! Actually, I think it looked better than the day I bought it! More

by Cheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Soltis
October 16, 2019

Service Excellent fast friendly service. Called for appointment always work around my schedule and get it in as quickly as I can get it in, not what is conven More

by HOGUE4733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 14, 2019

Service visit I have been going to Phil fitts for service for a while now and Kenny has taken care of my vehicles needs without hesitations every time. Thanks ke More

by jonambrosia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny! Carter
October 03, 2019

GREAT!!! Tony is exceptional in service. My car was crashed and was fixed and returned to me showroom perfection. I love Ford products and Tony and his staff. More

by ljizzy1502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
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