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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
531 Reviews

531 Reviews of Phil Fitts Ford & Lincoln - Service Center

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January 27, 2020

Warranty service. Dealership is clean and has a nice waiting area. The only complaint i Had was, you had to turn your head sideways to watch the TV. Creating a stiff More

by ASPNX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
January 27, 2020

Always courteous and polite schedules appointments in a timely manner very helpful with any questions I may have very easy to deal with never had an issue that they dis not help me with More

by JEAN3487
Recommend Dealer
Yes
Employees Worked With
Kenning at the service desk, Kevin Whitty
January 26, 2020

Service was good. They got my alignment fix when i came back. Color match good on my car. Being mustang dowm in may for oil change More

by dakotajones48
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
January 23, 2020

F150 Warranty Service I was extremely pleased with the warranty work done on my F150. They took care of me by not only fixing my truck, but also by providing a vehicle to More

by jphupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
January 18, 2020

Excellent Service Scheduling online is very convenient! The service center staff always anticipates my needs and keeps very good records of my past service work. They More

by STACEY_RYDER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
January 13, 2020

Outstanding customer service Very courteous and helpful employees. Did not waste my only day off for the week. Scheduled service for 9:00am. Service completed by 10:30am Thanks to More

by DBOOHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily and Micahlee, Kevin Whitty
January 13, 2020

very good the people are friendly and helpful and the sevice I need is done on time and done right I always take my car back to Phil Fitts More

by phil2sharon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
January 08, 2020

Very prompt, very efficient. I feel very confident in them and their work. I will have them perform my future service requirements. They do Ford proud. More

by TonyS
Recommend Dealer
Yes
Employees Worked With
Jason , Kevin Whitty
January 07, 2020

Great service. Took my Ford Escape in for an inspection, oil change and 4 new tires. Nice comfortable waiting area. Friendly staff. Top quality workmanship. High More

by AKRYL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
January 03, 2020

Great servic always Great service always, been a customer for the last fifteen years , service treats me right and always fits me in for appointments. Body shop has done More

by daviscco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
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