Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
531 Reviews of Phil Fitts Ford & Lincoln - Service Center
Everything went well. Satisfied thank you. Job well done thanks to Kenny in the service department. Everything I ask for gets done. Thank you Gerry done thanks to Kenny in the service department. Everything I ask for gets done. Thank you Gerry More
Always an issue with service. Overcharging, unnecessary parts replacement. Brings new meaning to the phrase "Stealership". I'm looking for a new dealership but Ford corporate is no help. parts replacement. Brings new meaning to the phrase "Stealership". I'm looking for a new dealership but Ford corporate is no help. More
Best Dealership! Would not go anywhere else for sales or service! Always helpful, friendly and reliable! Got my car in for service quickly and was very satisfied with the service. service! Always helpful, friendly and reliable! Got my car in for service quickly and was very satisfied with the service. More
Awesome service. Very Happy. Jim kept me well informed along the way and all of my issues were addressed. Went out of his way to check on all possible tires to choose from and made me aware of a informed along the way and all of my issues were addressed. Went out of his way to check on all possible tires to choose from and made me aware of a rebate. More
Phil Fitts Fird is the dealership I go to when I need something done on a vehicle regardless of the brand or where I bought it. That should say enough. something done on a vehicle regardless of the brand or where I bought it. That should say enough. More
Every time I've been to Phil Fitts I've had great service. The employees are professional and courteous. I greatly appreciate their knowledge and experience. service. The employees are professional and courteous. I greatly appreciate their knowledge and experience. More
I have been bringing my car to Phil Fitts Ford for almost 36 years and still deal with the same people. Must be a good place to work and is definitely a good place to do business with. 36 years and still deal with the same people. Must be a good place to work and is definitely a good place to do business with. More
Emily in the service department gives clueless and sub par service. I was never offered another appointment to fix the repairs needed or get the inspection complete. Terrible terrible customer service par service. I was never offered another appointment to fix the repairs needed or get the inspection complete. Terrible terrible customer service More
Very professional. Excellent work. The service department always does a great job. They are quick but thorough. They also leave my car very clean after they finish their work on it. I appreciate them. always does a great job. They are quick but thorough. They also leave my car very clean after they finish their work on it. I appreciate them. More
Rear Brake Job My rear brakes and rotors needed to be replaced. My appointment was easily taken care of, I got my vehicle back within an appropriate amount of time. My rear brakes and rotors needed to be replaced. My appointment was easily taken care of, I got my vehicle back within an appropriate amount of time. When I received my vehicle back the brakes were perfect and no more terrible shrieking noises! I feel a lot safer driving my child around now. Big Thanks to the service department. More