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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
531 Reviews

531 Reviews of Phil Fitts Ford & Lincoln - Service Center

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August 04, 2020

Repair rusted rocker panels. Tony was very good to work with. He explained to me what they do and how they would do it. Michelle was also very good. I will recommend Tony and h More

by shed1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
August 04, 2020

Excellent service and able to help me out with some unexpected issues. Would highly recommend for all your vehicle needs. See Luke Lord for all your Sales needs More

by bryan.sizer
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

Tony was great to work with as well as his secretary & I don't remember her name. I'm very pleased with my car. Everything was also done quicker than I expected. Great experience! More

by blino04
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His secretary( I don't remember her name
July 31, 2020

The dedicated staff at Phil Fitts Ford makes every visit a pleasure. I will continue to do business at Phil Fitts Ford. Thank you to all the staff! More

by KEVINWHITTY27
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Caffro, Kevin Whitty
July 30, 2020

Outstanding Service! Kenny in the Service Department always takes good care of me and my vehicles. When I call to have maintenance for my vehicles I always ask for Kenny. More

by andreworochena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter in Sevice
July 23, 2020

Always "EXCELLENT" service Always professional, courteous and prompt! Can't say anything bad about anything I've ever had done here. The staff is polite and professional and g More

by TLYNCH17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter, Service
July 20, 2020

Great work other then the guy getting sick and it taking longer very pleased with the work Manager was up on each and every step... Great job... More

by heitsch13
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

Went over and above best in town Tony was a great help and made sure things went very smooth I can’t thank him enough More

by cullclaudia
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2020

I scheduled my appointment and the dealership sent me several reminders. I arrived at the scheduled date and time and the work was completed promptly. All were courteous and professional. Thanks to every More

by wmatusz
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
July 17, 2020

Awesome Team thank you so much for what you do for us at Hertz! you guys do great work and will recommend people to you. let us know if you need anything! More

by mbatista@hertz.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : collision staff
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