Phil Fitts Ford & Lincoln - Service Center

Can always get my vehicle in the same day or within a day. Staff has always been nice, helpful and very accommodating to my work hours. day. Staff has always been nice, helpful and very accommodating to my work hours. More

Car was in for a state inspection, oil change and tire rotation and to check back-up camera. Always great service and very convenient. Kenny is the best! Great dealership! rotation and to check back-up camera. Always great service and very convenient. Kenny is the best! Great dealership! More

Nice job, service team is always top notch. Staff are friendly and helpful. Nice clean waiting area and lots of nice new cars to look at. friendly and helpful. Nice clean waiting area and lots of nice new cars to look at. More

Tony and Michele were wonderful in the body shop. Kept me updated regularly. Tony called post repair to see how truck was running!!!! Awesome crew me updated regularly. Tony called post repair to see how truck was running!!!! Awesome crew More

I was very pleased with the service that bodyshop performed. They were very courteous and prompt in scheduling my vehicle for service, I would recommend Phil Fitts for service. Kevin and the mgr performed. They were very courteous and prompt in scheduling my vehicle for service, I would recommend Phil Fitts for service. Kevin and the mgr of body shop have always done well in helping me. Heather More

Tony was excellent in the repair shop. He was concerned about me being happy with the repairs considering I could of went closer to home at another shop. Tony went above and beyond and provided excellent c about me being happy with the repairs considering I could of went closer to home at another shop. Tony went above and beyond and provided excellent customer service and excellent work. More

I love my little Fiesta and they are good t helping me to keep it in good shape! This is my first Ford and I am happy with It and the care it gets.I don't know everyone name , but service dept were all ve keep it in good shape! This is my first Ford and I am happy with It and the care it gets.I don't know everyone name , but service dept were all very nice. More

They have always worked hard to get the parts and to fix my vehicle .. I recommend them to everyone , we are in Butler and I will travel out to New Castle to see Kevin and the mechanics. my vehicle .. I recommend them to everyone , we are in Butler and I will travel out to New Castle to see Kevin and the mechanics. More

Service Center Kenny is a good guy. Explains everything well. Takes care of you as a customer. I only give it a 4 star because you shouldn't have to make an appoin Kenny is a good guy. Explains everything well. Takes care of you as a customer. I only give it a 4 star because you shouldn't have to make an appointment and wait a week for an oil change. More

The body shop personnel were helpful and professional. The wor was top quality and completed in a timely manner as promised. Furthermore, they coordinated mechanical work that needed to be done. I was The wor was top quality and completed in a timely manner as promised. Furthermore, they coordinated mechanical work that needed to be done. I was well satisfied. More