Phil Fitts Ford & Lincoln - Service Center

Always great service at Phil Fitts! We’ve been customers for a lot of years. Intending to come back again! Mike, Brian, Darius and Kenny are awesome. for a lot of years. Intending to come back again! Mike, Brian, Darius and Kenny are awesome. More

I was very pleased at the car that I had brought down to the body shop to have some work done on it Tony Olivia and the team did an excellent job in my car and was very pleased with it. Tony went out before the body shop to have some work done on it Tony Olivia and the team did an excellent job in my car and was very pleased with it. Tony went out before I picked it up to make sure everything was okay and even had an air freshener in the vent for me what a professional body shop department even took me home and came back to get me to pick my car up. More

Great to buy from but service depth needs help. Worst experience ever. If you have service take note of vehicle and look at it closely to verify its not damaged. Debating on going back but doubtful experience ever. If you have service take note of vehicle and look at it closely to verify its not damaged. Debating on going back but doubtful More

Had my car in for warranty work. Staff were helpful and courteous. Work was done in a timely manner. My car runs much better now courteous. Work was done in a timely manner. My car runs much better now More

They do good work, answer all my quetions, and I know m car is safe to go! Always have them check it over before the winter, now I feel ready for the nasty weather! car is safe to go! Always have them check it over before the winter, now I feel ready for the nasty weather! More

I have found that service and sales departments have always been efficient and courteous. I have never had a problem with anyone in the dealership always been efficient and courteous. I have never had a problem with anyone in the dealership More

The customer service was Amazing The work was great and the people Nice and friendly Thoroughly enjoyed my experience. I live in Hermitage and drive all the way to Newcastle just for the service the people Nice and friendly Thoroughly enjoyed my experience. I live in Hermitage and drive all the way to Newcastle just for the service More

Fast and friendly service and the work was perfect. I also lived that they beautifully detailed my car too. I would definitely recommend them to friends and family. also lived that they beautifully detailed my car too. I would definitely recommend them to friends and family. More

Friendly and fast service. A service was overlooked but they quickly Picked up my car and made it right. They even returned my car. Very pleased. they quickly Picked up my car and made it right. They even returned my car. Very pleased. More

Fast speedy professional service. Returned my vehicle clean . All employees involved kept me up to date on my service . From start to finish. Will be returning in the future. clean . All employees involved kept me up to date on my service . From start to finish. Will be returning in the future. More