Phil Fitts Ford & Lincoln - Service Center

I bought my car from this dealership and have taken it there once for repairs and twice for maintenance and everytime was great. Extremely nice, knowledgeable and helpful. Plus I have saved almost $400 go there once for repairs and twice for maintenance and everytime was great. Extremely nice, knowledgeable and helpful. Plus I have saved almost $400 going to them which is awesome More

Chipped rims were due to a tire change - sadly I feel this is a problem with the quality of workmanship. Didn't feel good about having to purchase new rims with only 47 thousand miles on truck. The se this is a problem with the quality of workmanship. Didn't feel good about having to purchase new rims with only 47 thousand miles on truck. The service I got from the Ford Customer Service was great. And the dealership was wonderful too. More

Great service. Fast and speedy . Great employees knowledgeable and courteous. All work done in a timely manner. Nothing more nothing less. Have a great day. knowledgeable and courteous. All work done in a timely manner. Nothing more nothing less. Have a great day. More

I will never go to this dealer again. The service department is horrible to deal with and the salesman that helped me was done with me as soon as he got the sale. He could care less if we are happy department is horrible to deal with and the salesman that helped me was done with me as soon as he got the sale. He could care less if we are happy or not. All about numbers. More

Service has been top notch for my 2011 model which is starting to need care now. It is good to have Ford mechanics work on my vehicle as others have missed the mark. starting to need care now. It is good to have Ford mechanics work on my vehicle as others have missed the mark. More

Kenny was extremely polite and delivered excellent customer service. I was very happy with my experience and will return to this dealership with my future needs. Thank you! customer service. I was very happy with my experience and will return to this dealership with my future needs. Thank you! More

Kevin asked if my experience was anything other than exceptional...I appreciate the inquiry and the opportunity to receive quality service, thank you! Jim was pleasant to work with, very nice and knowle exceptional...I appreciate the inquiry and the opportunity to receive quality service, thank you! Jim was pleasant to work with, very nice and knowledgeable. He provided a wealth of information which allowed me to make the best decision concerning my vehicle. He took care of me and I appreciate the effort. Thank you to everyone who was involved in resolving my issue allowing me to get my vehicle back on the road safely. The commitment and dedication is sincerely appreciated! Thanks Kevin for ensuring quality customer service within the service department, I appreciate you! More

The sales team at Phil Fitts Ford is friendly and professional. My first service experience was simple and quick. I would highly recommend this dealership. professional. My first service experience was simple and quick. I would highly recommend this dealership. More

I can’t say enough about Michelle and Tony in the repair section. I had another accident within 4 months and they were great in helping me out section. I had another accident within 4 months and they were great in helping me out More

Brian was so awesome to deal with. He took the time to go over all the options on my new vehicle and even took the time to do a test ride to experience some of the newer options. He did not pressure me at go over all the options on my new vehicle and even took the time to do a test ride to experience some of the newer options. He did not pressure me at all and was very honest and upfront with me.I also continued my relationship with Ford due to the awesome service department that you have More