Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
531 Reviews of Phil Fitts Ford & Lincoln - Service Center
have always found the people at the dealership are knowledgeable and helpful Becki always finds the right tech stuff to keep me intouch Michelle is always friendly and helpful the waiting are knowledgeable and helpful Becki always finds the right tech stuff to keep me intouch Michelle is always friendly and helpful the waiting area is comfortable the shuttle service is an excellent idea Mike, Brian and Rodney do the deal Kenny always has what i need in service or gets it in a timely manner More
Tony worked with us, the insurance company and the rental car company. He made the whole process go very smooth and worry free. I will always return. car company. He made the whole process go very smooth and worry free. I will always return. More
Ken in service is always respectable and efficient. Never a problem in the service department.Always treated with kindness and respect by all the employees. a problem in the service department.Always treated with kindness and respect by all the employees. More
Everything was okay until they tried to rip me off and try to sell me something I did not need plus over charging for the service that was supposedly done. I, at this point, question whether the service t try to sell me something I did not need plus over charging for the service that was supposedly done. I, at this point, question whether the service that was contracted was actually performed. This is not the first time that this dealership has tried to mess over a contract with me. I was sales last time. I will drive to another town in the future for ANY Ford related requirements. I will NEVER have anything to do with Phil Fitts Ford EVER plus I intend to tell all I know about my experience there. INCLUDING FMC. More
We had an excellent experience with Phil Fitts Ford. If we didn't live 150 miles away we would definitely be back. Tony was especially helpful. we didn't live 150 miles away we would definitely be back. Tony was especially helpful. More
Very satisfied with all our car needs. Very Very satisfied with all our car needs. Very accommodating crew to deal with. This is the only dealership that we frequent Eva use of the quality o Very satisfied with all our car needs. Very accommodating crew to deal with. This is the only dealership that we frequent Eva use of the quality of the service we receive More
My heartfelt thanks to Tony who turned a stressful situation in the best possible experience. The body repair customer service was outstanding. He went out of his way to ensure the car was perfect an situation in the best possible experience. The body repair customer service was outstanding. He went out of his way to ensure the car was perfect and kept me informed every step of the way. He stayed late and came in early knowing my time was limited. I would give Tony 10 stars!! More
Tony did a great job in repairing my Jeep in a timely manner. It looks great and I’m happy with the work that was done. manner. It looks great and I’m happy with the work that was done. More