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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
531 Reviews

531 Reviews of Phil Fitts Ford & Lincoln - Service Center

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January 25, 2021

I called late morning with a problem and was told to bring my car in for service in the afternoon. The issue was taken care quickly and I was on my way. More

by marystone140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
January 09, 2021

This dealership has always been very welcoming, professional and helpful to us, providing fast service at a very reasonable rate. I will definitely be coming back. More

by Tom Rasmussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Entire staff at Phil Fitts Ford and Lincoln are always friendly and helpful, especially Ken Carter! Kenny always makes my visit for service on my vehicles a pleasure. More

by MUSTANGGT851
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Carter
January 06, 2021

Excellent service all of the time! Great every time I am there. Will not go anywhere else. Tony and his team are awesome!!! Thank you! More

by mjm481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
January 05, 2021

I had an amazing experience with Phil Fitts Ford & Lincoln in new castle. They took great care of me and my car! The team cleaned my car for me inside and out after I had to drop off my car for accide More

by maddielohr32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty, Boone Lyons
January 05, 2021

Tony has taken care of 3 jobs for me and he is a pleasure to work with. He always makes you feel your in good hands More

by tpolicastro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2021

Friendly, prompt, and all covered by Ford Points. This is the 8th vehicle I have purchased from Fitts Ford and would recommend it to anyone. More

by vbcoach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
December 28, 2020

Phil Fitts consistently provides good service to our vehicles. They clearly explain what's needed, and always keep me informed in a timely fashion if any issues arise. It's friendly service that has e More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily
December 25, 2020

Awesome as always! Thank you for making sure our vehicle is safe and get us in quickly. Always a pleasure working with Jim and the team! More

by VEX_5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Cartwright
December 24, 2020

As usual, service was quick, efficient and well done. Kenny Carter is a great asset to your business and I can't imagine a nicer person. More

by BNWORB1999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Carter is great to work with on service for my car.
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