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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.8
543 Reviews

543 Reviews of Phil Fitts Ford & Lincoln - Service Center

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February 27, 2021

Kenny in Service always provides the best service and in a very timely manner! I have bought at least six vehicles at Fitts and have always had them serviced there. More

by lgannon_555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

I've had my vehicles serviced here for over 15 years now. They are always respectful, kind, and the usually able to take care of my issue on the first visit! Kenny Carter did a great job getting me an appoin More

by TRenee14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter, Kevin Whitty
February 24, 2021

Worked with Kenny in the service dept. great guy and always very friendly. Always takes good care of me. Gets me in and out and explains everything to me More

by stuck74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny carter
February 23, 2021

My car was taken to Phil Fitts Ford following an accident. Tony was very helpful. He kept me informed from the moment my car arrived to the dealership until the time the service was complete. He was More

by dealeox22
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Friendly, fast, and courteous!! I wrecked my vehicle and trusted Phil Fitts Ford with my repairs and I'm so glad I did! Tony was amazing and kept me informed through out the whole process! More

by aceymcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

I had my 2019 F-150 door service in the body shop. Friendly and helpful customer service. No problems and will continue to use this dealership. More

by jepflugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

All positive. No complaints. Friendly professional service. Clean waiting area snd bathroom. Everything was done in a timely manner. And it didn’t take long to make the appointment initially More

by MIMI4158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
February 17, 2021

Friendly, courteous and knowledgeable service. Work was performed as requested and vehicle was returned in cleaner than dropped off condition. Dealership has earned my repeat business for both sales and se More

by MHRISHENKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
February 15, 2021

Fast speedy service. Knowledgeable employees. Appointment was easy to get make and was able to get in right away. Outside of the vehicle was washed and returned clean. More

by JUNGLE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
February 15, 2021

I had my 2019 F-150 serviced and state Insp. They did a great job. Friendly and helpful customer service. No problems and will continue to use this dealership. More

by BKHH2O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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