Phil Fitts Ford & Lincoln - Service Center

Very personable staff, pleasant and clean waiting area. When I needed a new vehicle, I searched many dealerships for the best deal. Came to Phil Fitts as one of the stops and Brian Hietsch made sure I ac When I needed a new vehicle, I searched many dealerships for the best deal. Came to Phil Fitts as one of the stops and Brian Hietsch made sure I actually got a better deal than I had researched elsewhere. I’ll be back in 3 years for a new Explorer or F150. My current F150 with the twin turbos ROCKS! More

Tony was a pleasure to work with. he worked worth the insurance company to see that everything needed was taken care of. it did take longer than quoted, but the work was good. insurance company to see that everything needed was taken care of. it did take longer than quoted, but the work was good. More

Professional and polite. Waiting area was clean and neat. All went well and am very satisfied with the service. (inspection and oil change) Thanks Kevin neat. All went well and am very satisfied with the service. (inspection and oil change) Thanks Kevin More

Service was ready when arrived, friendly and efficient. Kenny at the service desk was great. Done in a timely manner and was told of updates. Kenny at the service desk was great. Done in a timely manner and was told of updates. More

The service is second to none! They went above and beyond to make sure I was taken care of. Needed a battery. They close at 5:00 p.m. took me in without an appointment at 4:30 p.m. and had me out at 5 minute to make sure I was taken care of. Needed a battery. They close at 5:00 p.m. took me in without an appointment at 4:30 p.m. and had me out at 5 minutes to 5:00. More

Always friendly. Wouldn't want to go any where else for service. Been going there for years. Never have had bad experience at the dealership. service. Been going there for years. Never have had bad experience at the dealership. More

Always good service from the body shop, Tony is always personal and professional. His team does amazing work every time. No complaints what so ever personal and professional. His team does amazing work every time. No complaints what so ever More

Always excellent service! Fast and convenient! Always dependable and that Kenny is always my favorite. He should NEVER EVER consider retiring!!!! Always easy to talk to! dependable and that Kenny is always my favorite. He should NEVER EVER consider retiring!!!! Always easy to talk to! More

Fast, convenient, and always high quality service. Received a recall notice that affected my vehicle, was in the shop that week for an expedited resolution. Thank you. Received a recall notice that affected my vehicle, was in the shop that week for an expedited resolution. Thank you. More

EASY TO TALK TO AND EXCELLENCE IN UNDERSTANDING JOB AT HAND. TAKES PRIDE IN COMPLEDED WORK DONE. MAKES SURE EACH IS INSPECKED BY HIM PERSONALITY. THANKS FOR JOB WELL DONE. HAND. TAKES PRIDE IN COMPLEDED WORK DONE. MAKES SURE EACH IS INSPECKED BY HIM PERSONALITY. THANKS FOR JOB WELL DONE. More