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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
529 Reviews

529 Reviews of Phil Fitts Ford & Lincoln - Service Center

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February 23, 2021

Friendly, fast, and courteous!! I wrecked my vehicle and trusted Phil Fitts Ford with my repairs and I'm so glad I did! Tony was amazing and kept me informed through out the whole process! More

by aceymcc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2021

I had my 2019 F-150 door service in the body shop. Friendly and helpful customer service. No problems and will continue to use this dealership. More

by jepflugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 17, 2021

All positive. No complaints. Friendly professional service. Clean waiting area snd bathroom. Everything was done in a timely manner. And it didn’t take long to make the appointment initially More

by MIMI4158
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
February 17, 2021

Friendly, courteous and knowledgeable service. Work was performed as requested and vehicle was returned in cleaner than dropped off condition. Dealership has earned my repeat business for both sales and se More

by MHRISHENKO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
February 15, 2021

Fast speedy service. Knowledgeable employees. Appointment was easy to get make and was able to get in right away. Outside of the vehicle was washed and returned clean. More

by JUNGLE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
February 15, 2021

I had my 2019 F-150 serviced and state Insp. They did a great job. Friendly and helpful customer service. No problems and will continue to use this dealership. More

by BKHH2O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
February 13, 2021

Friendly and helpful customer service with oil change and tire rotation. Vehicle was checked and told me what we needed. I am very happy with the customer service More

by CRAWFORDP2913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
February 13, 2021

All were friendly,they kept me informed,and I was pleased with everything. The car was finished as they promised,and the car seems to be running well and the looks are as good as a new one. More

by katera13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison, Kevin Whitty
February 12, 2021

Very personable staff, pleasant and clean waiting area. When I needed a new vehicle, I searched many dealerships for the best deal. Came to Phil Fitts as one of the stops and Brian Hietsch made sure I ac More

by jepflugh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
February 11, 2021

Tony was a pleasure to work with. he worked worth the insurance company to see that everything needed was taken care of. it did take longer than quoted, but the work was good. More

by loveheating1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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