Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
529 Reviews of Phil Fitts Ford & Lincoln - Service Center
Wonderful service as usual with quality work done by the staff. Kenny and Greg in service are the best. I take all my vehicles here and will continue to have all my Ford’s serviced here! staff. Kenny and Greg in service are the best. I take all my vehicles here and will continue to have all my Ford’s serviced here! More
did everything I needed done in great time.They were done and the job was super clean.I want service done right the first time and it was. and the job was super clean.I want service done right the first time and it was. More
Tony was great to deal with and fixed everything on my truck that needed done. I had several accidents and he fixed it all. They detailed my truck also and I don't know how they got all the dog hair out b truck that needed done. I had several accidents and he fixed it all. They detailed my truck also and I don't know how they got all the dog hair out but it looked and smelled brand new. More
I was informed the work would take a few hours but I decided to wait anyway. The service desk is always courteous and friendly while the general staff in the building are helpful and nice to be around a decided to wait anyway. The service desk is always courteous and friendly while the general staff in the building are helpful and nice to be around as well. Consequently, waiting was not too bad given I had the time and would be surrounded around nice people. The work was completed in less time than they indicated. The issue was diagnosed and rectified in good timing and I was on my way. However, I can’t provide a 5-star rating just yet because after driving the vehicle home I noticed it ran louder than before so I decided to drive for another week or so to be sure I knee what I was hearing. Now, I am absolutely sure the vehicle sounds very different than before...almost like a bicycle with a milk carton stuck behind the rear tire. Ugh...back I go, once I find more time! More
They take great care of you and your vehicle... they are on time and keep you informed what is needed and what would be needed next visit... Prices are very fair and most the staff are great to work with... on time and keep you informed what is needed and what would be needed next visit... Prices are very fair and most the staff are great to work with... More
Fixed right the first time. BCM needed re-calibrated per SSM 47519. Very satisfied with the service department. We have been dealing with Phil Fitts Ford for at least 18 years. Will continue to do so! SSM 47519. Very satisfied with the service department. We have been dealing with Phil Fitts Ford for at least 18 years. Will continue to do so! More
I had a great experience with the body shop. Fast service, beautiful repair and more than reasonable in terms of cost. I would definitely recommend! service, beautiful repair and more than reasonable in terms of cost. I would definitely recommend! More
Great service. Recommend this dealership.Why do they Great service. Recommend this dealership. Why do they make u right twenty five words. That is crazy to make someone think about how many words to w Great service. Recommend this dealership. Why do they make u right twenty five words. That is crazy to make someone think about how many words to write. Thanks. More