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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.8
543 Reviews

543 Reviews of Phil Fitts Ford & Lincoln - Service Center

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May 11, 2021

Excellent staff and easy to work with. All employees all very trained and can be trusted with you vehicle. Highly recommend this dealership to others. More

by GCARR56123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
May 10, 2021

Phil Fitts Lincoln is a highly capable organization whose staff always works diligently to satisfy customer needs and wants, even in times when COVID complications add special resource challenges. I'd very h More

by NWPAPHIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
May 10, 2021

They always take good care of my car. Went for inspection , Emily , and evaryone, was very pleasant! Since it was raining hard they parked my car inside garage doors. So I wouldn't have to go More

by Aunt Liz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily
May 06, 2021

We took our car into get some work done and the price was right and they had detailed the car. Excellent! We’ll be back. More

by Evetsnottus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

Got the truck done earlier then expected, knowing I needed it for work .I always feel like I’m among friends whenever I am at the dealership More

by Mtheiss24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021

Great service and nice people! First time having service done there, will definitely be back. Service done was top notch and was done very quickly More

by K9LOUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
April 28, 2021

i had a repeating front brake problem on my 2016 fiesta. your tech located a rare problem and corrected it at an extremely low price. the tech even went for a ride to ensure my concerns were taken care of. More

by TIMOTHYAHOFFMAN57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tech 19, Kevin Whitty
April 27, 2021

Tony was exceptional to work with and we couldn't be happier with our service. Great job Tony! Keeping us up to date, letting us know what was going on at all times. Really went out of his way to accoma More

by KLINESTA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
April 24, 2021

Fast and speedy service. Very professional employees. No nonsense service nothing extra just what was needed. Was keep up to date with the service being done on my vehicle. More

by JUNGLE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter , Kevin Whitty
April 23, 2021

Fast, friendly and efficient. Went there for a Recall and the Service Team verified that no action was actually required. In and out in around 45 minutes. More

by FRAZERSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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