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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
529 Reviews

529 Reviews of Phil Fitts Ford & Lincoln - Service Center

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May 05, 2021

Great service and nice people! First time having service done there, will definitely be back. Service done was top notch and was done very quickly More

by K9LOUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
May 05, 2021

Got the truck done earlier then expected, knowing I needed it for work .I always feel like I’m among friends whenever I am at the dealership More

by Mtheiss24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

i had a repeating front brake problem on my 2016 fiesta. your tech located a rare problem and corrected it at an extremely low price. the tech even went for a ride to ensure my concerns were taken care of. More

by TIMOTHYAHOFFMAN57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
tech 19, Kevin Whitty
April 27, 2021

Tony was exceptional to work with and we couldn't be happier with our service. Great job Tony! Keeping us up to date, letting us know what was going on at all times. Really went out of his way to accoma More

by KLINESTA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
April 24, 2021

Fast and speedy service. Very professional employees. No nonsense service nothing extra just what was needed. Was keep up to date with the service being done on my vehicle. More

by JUNGLE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter , Kevin Whitty
April 23, 2021

Fast, friendly and efficient. Went there for a Recall and the Service Team verified that no action was actually required. In and out in around 45 minutes. More

by FRAZERSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
April 21, 2021

The service on my vehicle was done in a timely manor and had me on my way. They came out and told me that nothing else needed serviced. More

by SDG1028
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
April 15, 2021

My service manager Kenny was awesome. He was able to answered all my questions and take care of all my truck service needs and also appreciate he takes care of my father as well. More

by Ddforkey14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
April 14, 2021

Been a customer for over 20 years, always great service, both from the salesmen (Albee in particular!) and the service department staff. I rate them all highly in the professional and courteous way they dea More

by husimchati
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
April 10, 2021

Service department is great !! Kenny is completely Service department is great !! Kenny is completely professional & polite and gets the job done !! Kenny always makes the service visit pleasant with More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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