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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
529 Reviews

529 Reviews of Phil Fitts Ford & Lincoln - Service Center

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May 25, 2021

It is always a pleasure to visit Phill Fitts Ford. The sales and service departments are both friendly, accommodating and professional. Thanks for another great experience. More

by JAIME.DAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison, Kevin Whitty
May 18, 2021

Work completed in a timely manner. Kevin was friendly.I Work completed in a timely manner. Kevin was friendly. I would consider using this dealership again but I will no longer provide or fill out reviews More

by jacopogm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
May 17, 2021

Had vehicle in for a recall service notice. In performing the repair, a problem occurred which required an extended waiting time. Kevin advised me of this and was able to get me a loaner vehicle so I did not More

by GLGALLAGHE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
May 17, 2021

Friendly, efficient service. I needed an oil change ant tire rotation. I noticed my inspection would be due in a couple of months; they did that as well. More

by buckws
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
May 17, 2021

I take both my Ford and my wifes chevy to this dealership for service. They are always friendly and do an outstanding job no matter the task. More

by robert.leilani10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison, Kevin Whitty
May 11, 2021

Excellent staff and easy to work with. All employees all very trained and can be trusted with you vehicle. Highly recommend this dealership to others. More

by GCARR56123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
May 11, 2021

Pleased with all work done that day, did not wait a long time for work to be done. Took care of getting my Ford Pass to pay for work. More

by terry_tanner1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
May 10, 2021

Phil Fitts Lincoln is a highly capable organization whose staff always works diligently to satisfy customer needs and wants, even in times when COVID complications add special resource challenges. I'd very h More

by NWPAPHIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
May 10, 2021

They always take good care of my car. Went for inspection , Emily , and evaryone, was very pleasant! Since it was raining hard they parked my car inside garage doors. So I wouldn't have to go More

by Aunt Liz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emily
May 06, 2021

We took our car into get some work done and the price was right and they had detailed the car. Excellent! We’ll be back. More

by Evetsnottus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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