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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
529 Reviews

529 Reviews of Phil Fitts Ford & Lincoln - Service Center

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June 25, 2021

Tony in the bodyshop is a blessing and a God's send. Is on top of everything and handles it all in a timely manner. More

by butterfly8888.rf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
June 22, 2021

Kevin was super nice and helpful. He worked with me and my work schedule. In years past the service was not so great. I am glad to see the change. More

by MAC1CUNNINGHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
June 18, 2021

Very poor vehicle was still broke when I left would not recommend there service department and the service advisor had a attitude I wasted 4 hours and also had to pay for a rental car out of pocket More

by wmiller7
Recommend Dealer
No
Employees Worked With
Kevin Whitty
June 15, 2021

I would highly recommend and have, for anyone wanting a great experience in buying a vehicle with awesome customer service and super friendly staff. Ask for Albee Mangino, he's outstanding. 😊 More

by glenda394
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They were all super nice.
June 09, 2021

Kenny Carter always does a great job of taking care of my car. His staff is as professional as they come. A good job as usual. More

by BNWORB1999
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
June 08, 2021

Always have had great experiences working with their service department especially Kenny. He always tries to accommodate your needs. Very easy to work with and always professional. More

by GCARR56123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
June 07, 2021

Always enjoy working with Kenny at the Service Desk at Phil Fitts Lincoln--he always takes care of his guests and sees that everything is done as asked. More

by NWPAPHIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
June 03, 2021

I would recommend them. Excellent job on the body work and very polite service. They were great with paperwork and timing of the work and help with rental More

by susielell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021

Wonderful experience from start to finish. Every employee we engaged with was extremely nice and helpful. We will continue to use Phil Fitts Ford as our ford dealership and Highly recommend then to anyone. More

by GWA0044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boone Lyons
May 26, 2021

Extremely professional staff, they check with you if you’re in the waiting area. Pleasant support staff, polite and respectful! I chat with my original sales representative, Darius...always remembers More

by FISHBEAREGE
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sorry I missed her name, woman who checks clients out , Kevin Whitty
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