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Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
542 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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542 Reviews of Phil Fitts Ford & Lincoln - Service Center
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July 23, 2021
The service department manager was very helpful and understanding when it comes to getting your car taken care of. All work was performed in a timely Matter. understanding when it comes to getting your car taken care of. All work was performed in a timely Matter. More
by jmalinowski1713
Verified Customer
July 22, 2021
The service department was excellent. The inspection was fast. Waiting lobby was clean and staff was very friendly, I would definitely recommend going to them for you mechanic needs. fast. Waiting lobby was clean and staff was very friendly, I would definitely recommend going to them for you mechanic needs. More
by Rae Rich
Employees Worked With
Kevin Whitty
July 19, 2021
Very professional and knowledgeable employees. All service done in a timely manner. I was kept informed throughout the service visit to the status of my vehicle. service done in a timely manner. I was kept informed throughout the service visit to the status of my vehicle. More
by JUNGLE66
Employees Worked With
Kenny Carter
July 18, 2021
Very helpful and concerned when I had an accident with the loaner they gave me when I was having my car serviced. I was also very pleased with the quality of work in the body shop! the loaner they gave me when I was having my car serviced. I was also very pleased with the quality of work in the body shop! More
by cobrajoe
Employees Worked With
July 18, 2021
Kenny Carter in the Service Department is outstanding, and I have purchased my last five cars from Phil Fitts because Albie Mangino is a good friend and a good sales professional. and I have purchased my last five cars from Phil Fitts because Albie Mangino is a good friend and a good sales professional. More
by Anonymous
July 12, 2021
Good service got me in the shop fast happy with the service service writer was polite and answered all questions will definitely come back when I need more service work service service writer was polite and answered all questions will definitely come back when I need more service work More
by ruland
Employees Worked With
Kevin Whitty
July 10, 2021
Knowledgebale and good customer service . Didn’t have to wait long for an appointment. Was taken care of right away. Fixed the issue the first time. wait long for an appointment. Was taken care of right away. Fixed the issue the first time. More
by jwherko
Employees Worked With
Kevin Whitty
July 08, 2021
Tony and Michelle have always taken great care of me and more importantly my Raptor it has been in a few times and they do great work. more importantly my Raptor it has been in a few times and they do great work. More
by heitsch13
Employees Worked With
July 08, 2021
I would never recommend anyone ever go there for any reason. Had my car for three months allegedly the whole department had Covid so it sat there a month took a month for the parts to come in and took a reason. Had my car for three months allegedly the whole department had Covid so it sat there a month took a month for the parts to come in and took another month for them to put the part in my car. I like Kenny. Alby is the worst sales person I have ever dealt with. I had a totally positive experience the first time around but I’m done. They are also done with me. More
by tonelli
