Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
532 Reviews of Phil Fitts Ford & Lincoln - Service Center
Wonderful customer service but Very inconsistent mechanical work. We’ve had oil changes and inspections done on the same car and sometimes they fill fluids, other times they don’t. One time we urgen mechanical work. We’ve had oil changes and inspections done on the same car and sometimes they fill fluids, other times they don’t. One time we urgently needed breaks done, a year later with no brake work they didn’t mention a thing. we told them a tail light was out and while doing their “multipoint inspection” they didn’t even notice it and offer to repair it. Love the people at the desk but the work is very inconsistent. More
Very accommodating to pick up my car at work and dropping it off when done it off when done More
Kenny is outstanding! I look forward to calling for service appointments knowing I get to deal with such a great person like him. He took care of my vehicle needs once a I look forward to calling for service appointments knowing I get to deal with such a great person like him. He took care of my vehicle needs once again and I look forward to my next visit. More
Greg Knauf and team were great to work with. Very happy with my order, purchase, and process. Very happy with my order, purchase, and process. More
Oustanding customer service as well as repairs. Rob listened to our concerns and followed through with ordering the correct parts. I will be back. Rob listened to our concerns and followed through with ordering the correct parts. I will be back. More
Always excellent customer service! Friendly staff. Clean bathrooms. Convenient . . Very helpful if I have questions Friendly staff. Clean bathrooms. Convenient . . Very helpful if I have questions More
You'd be hard-pressed to find better service (for yourself or your vehicle) than at Phil Fitts. They all around do everything to make sure your experience is one you feel good enough coming away fro yourself or your vehicle) than at Phil Fitts. They all around do everything to make sure your experience is one you feel good enough coming away from that you'll look forward to your next! More