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Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
529 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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529 Reviews of Phil Fitts Ford & Lincoln - Service Center
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July 18, 2021
Very helpful and concerned when I had an accident with the loaner they gave me when I was having my car serviced. I was also very pleased with the quality of work in the body shop! the loaner they gave me when I was having my car serviced. I was also very pleased with the quality of work in the body shop! More
by cobrajoe
Employees Worked With
July 18, 2021
Kenny Carter in the Service Department is outstanding, and I have purchased my last five cars from Phil Fitts because Albie Mangino is a good friend and a good sales professional. and I have purchased my last five cars from Phil Fitts because Albie Mangino is a good friend and a good sales professional. More
by Anonymous
July 12, 2021
Good service got me in the shop fast happy with the service service writer was polite and answered all questions will definitely come back when I need more service work service service writer was polite and answered all questions will definitely come back when I need more service work More
by ruland
Employees Worked With
Kevin Whitty
July 10, 2021
Knowledgebale and good customer service . Didn’t have to wait long for an appointment. Was taken care of right away. Fixed the issue the first time. wait long for an appointment. Was taken care of right away. Fixed the issue the first time. More
by jwherko
Employees Worked With
Kevin Whitty
July 08, 2021
Tony and Michelle have always taken great care of me and more importantly my Raptor it has been in a few times and they do great work. more importantly my Raptor it has been in a few times and they do great work. More
by heitsch13
Verified CustomerEmployees Worked With
July 08, 2021
I would never recommend anyone ever go there for any reason. Had my car for three months allegedly the whole department had Covid so it sat there a month took a month for the parts to come in and took a reason. Had my car for three months allegedly the whole department had Covid so it sat there a month took a month for the parts to come in and took another month for them to put the part in my car. I like Kenny. Alby is the worst sales person I have ever dealt with. I had a totally positive experience the first time around but I’m done. They are also done with me. More
by tonelli
June 28, 2021
Tony in the Collision Dept. is wonderful. Worked around my schedule and my truck looked like the day I bought it when I picked it up. Very pleased. my schedule and my truck looked like the day I bought it when I picked it up. Very pleased. More
by SPRATT4
Employees Worked With
June 27, 2021
Friendly polite and kept us informed of progress!! Very pleased with our experience pleased with our experience More
by luannmccrumb
Employees Worked With
June 25, 2021
Wait time was long, but was treated very well & everybody is always so nice. I don’t know who took care of me at the service desk. But he was not any of the pictures on the next page so I had 1 person to cho is always so nice. I don’t know who took care of me at the service desk. But he was not any of the pictures on the next page so I had 1 person to choose but he was not who waited on me More
by DODEAN0203
Employees Worked With
Kevin Whitty
