Phil Fitts Ford & Lincoln - Service Center

They were very informative and friendly. Also, they were prompt. I will continue to go there and would definitely recommend them to my family and friends. prompt. I will continue to go there and would definitely recommend them to my family and friends. More

Fast and efficient service. Immediate concern and knowledge made a fast remedy to problem. Had a technician address the problem and solved in minutes. Service could not have been better knowledge made a fast remedy to problem. Had a technician address the problem and solved in minutes. Service could not have been better More

Friendly, reliable and sincere. Recommend highly! Also provide quality work in a timely manner. The Fitts team is on top of their game, from the top down. provide quality work in a timely manner. The Fitts team is on top of their game, from the top down. More

Service is always accurate and professional. Highly Recommend this dealership and the service department. Thank you for what you do. John Caffro is exceptional as always! Recommend this dealership and the service department. Thank you for what you do. John Caffro is exceptional as always! More

My car was towed to them for a flat tire. No one could get the lug nuts off, they replaced all the lug nuts and got me a new tire. They got the car in the afternoon, and got it back to me early the next get the lug nuts off, they replaced all the lug nuts and got me a new tire. They got the car in the afternoon, and got it back to me early the next morning! More

I feel very comfortable taking my care there. They do a great job on my cars.with COVID I have been concern about going places. I have no concern going there. great job on my cars.with COVID I have been concern about going places. I have no concern going there. More

Overall, this was the best customer service experience I could hope for. Tony was awesome and kept me informed of how things were going. My car was fixed and looks like nothing ever happened. could hope for. Tony was awesome and kept me informed of how things were going. My car was fixed and looks like nothing ever happened. More

Fast, friendly, service from the appointment arrangement through the day of the service. No complaints. through the day of the service. No complaints. More

Polite, helpful. Great service! Body shop did a fantastic job! Brian Grantham was very helpful when assisting in what direction I needed to go and who I needed to speak to about work needing done o fantastic job! Brian Grantham was very helpful when assisting in what direction I needed to go and who I needed to speak to about work needing done on my truck. Tony in the Collision Shop was professional, kept me up to date on progress, and the work was top notch. More

I bought my 2014 Ford Fusion at Phil Fitts and I have had it serviced there since day one. From the sales experience with Darius to the service experience with Kenny and team, this is a first class dealershi it serviced there since day one. From the sales experience with Darius to the service experience with Kenny and team, this is a first class dealership. You are not just a number here, you are a valued customer. That’s why they have been in business here for years! More