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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
529 Reviews

529 Reviews of Phil Fitts Ford & Lincoln - Service Center

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August 05, 2021

Always get food service at Phil Fitts Ford. Staff is friendly and work is done in a timely manner. Comfortable waiting area as well. Thanks More

by HFELTROP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
August 03, 2021

Tony and his team in the collision center provided exceptional work, kept me well informed and car was ready on time. I will be back. More

by lmr5689
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Everyone is very kind and friendly. Quick and efficient. Can answer any questions that may arise. Thank you for great service! With my new purchase I won't go anywhere else! More

by MISYL4360
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty, Boone Lyons
August 02, 2021

Always happy with the service department here, very easy to work with and always happy to help / answer questions. Facility was clean and I was able to work quietly in one of their desks while I waited. More

by jhargis82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
July 31, 2021

Very happy with Phil Fitts body shop as always! Handle my warranty claim super fast and had the part replaced within days ! Tony is always very pleasant and helpful. More

by outdoorsolutions2004
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

Very pleased with the body shop! They did an awesome job repairing my car. Looks like a brand new car! The detail on my car was phenomenal!! I would highly recommend them to anyone! More

by cathypenwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2021

Excellent. Service manager was top shelf tech listened to my needs. Did not have to wait. They saw me at my appointment time. Took care of my recall quickly More

by kkuhn6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison, Kevin Whitty
July 23, 2021

The service department manager was very helpful and understanding when it comes to getting your car taken care of. All work was performed in a timely Matter. More

by jmalinowski1713
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
July 22, 2021

The service department was excellent. The inspection was fast. Waiting lobby was clean and staff was very friendly, I would definitely recommend going to them for you mechanic needs. More

by Rae Rich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
July 19, 2021

Very professional and knowledgeable employees. All service done in a timely manner. I was kept informed throughout the service visit to the status of my vehicle. More

by JUNGLE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
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